The Arcive of Official vBulletin Modifications Site.

Help Desk / Navigation Drop Down · **Released**: 02-26-2005

This turns your current link on your navbar from "Help Desk" into a Drop Down menu like Search, Quickinks etc. Only One Simple Template Edit!

Open up your Navbar Template

Find

HTML Code:

<td class="vbmenu_control"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[helpdesk]</a></td>

Replace With

HTML Code:

<if condition="$show['member']">
		<td id="hd" class="vbmenu_control"><a href="#top">Help Desk</a> <script type="text/javascript"> vbmenu_register("hd"); </script></td>
		</if>

Next Find

HTML Code:

<if condition="$show['wollink']"><tr><td class="vbmenu_option"><a href="online.php?$session[sessionurl]">$vbphrase[whos_online]</a></td></tr></if>
		
		</table>
	</div>
	<!-- / user cp tools menu -->
	</if>
<!-- / NAVBAR POPUP MENUS -->

Below Add

HTML Code:

<!-- HelpDesk -->
	<div class="vbmenu_popup" id="hd_menu" style="display:none">
	<table cellpadding="4" cellspacing="1" border="0">
			<if condition="$bbuserinfo[permissions][adminpermissions]>0">
			<tr><td class="thead">Admin Options</td>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
			</if>
			<tr><td class="thead">Options</td>		
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
	</table>
	</div>
	<!-- / HelpDesk -->

Thats all, Enjoy

kall · #2 02-27-2005, 08:25 PM

This should really go in the original thread...it's a Template modification, not a hack.

Creed · #3 02-27-2005, 08:30 PM

I added

HuangA · #4 02-28-2005, 02:05 AM

just exactly where is he getting the helpdesk from? I don't see helpdesk as any part of standard vb bundle...

Polo · #5 02-28-2005, 02:39 AM

yeah... this definetly doesnt belong here.. should go in the original thread and the author of the help desk should just post it on the first thread as an addition... anyways, thanks for sharing.. i'm sure many will find this helpful...

CyberSlash69 · #6 03-01-2005, 01:04 AM

Installed.

very nice!

WhSox21 · #7 03-05-2005, 05:56 PM

As a note this will not work in version 1.50 without file edits!

Creed · #8 03-06-2005, 07:33 AM

Hrmn, it works fine without file edits for me. Although I did add a couple of the options to the install

replace:

Code:

<!-- HelpDesk -->
	<div class="vbmenu_popup" id="hd_menu" style="display:none">
	<table cellpadding="4" cellspacing="1" border="0">
			<if condition="$bbuserinfo[permissions][adminpermissions]>0">
			<tr><td class="thead">Admin Options</td>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
			</if>
			<tr><td class="thead">Options</td>		
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
	</table>
	</div>
	<!-- / HelpDesk -->

with:

Code:

<!-- HelpDesk -->
	<div class="vbmenu_popup" id="hd_menu" style="display:none">
	<table cellpadding="4" cellspacing="1" border="0">
			<if condition="$bbuserinfo[permissions][adminpermissions]>0">
			<tr><td class="thead">Admin Options</td>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=departments">$vbphrase[departments]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=usergroup">$vbphrase[usergroup_settings]</a></td></tr>
			</if>
			<tr><td class="thead">Options</td>		
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
			<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
	</table>
	</div>
	<!-- / HelpDesk -->

WhSox21 · #9 03-06-2005, 04:17 PM

It will work fine but not how it should under the new usergroup settings.

Julie · #10 03-28-2005, 02:29 PM

Works perfectly

*installs*

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.07426 seconds Memory Usage 2,309KB Queries Executed 23 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (2)bbcode_code (4)bbcode_html (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)modsystem_post (1)navbar (6)navbar_link (120)option (10)post_thanks_box (10)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (10)post_thanks_postbit_info (9)postbit (10)postbit_onlinestatus (10)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
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