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-   -   Help Desk / Navigation Drop Down (https://vborg.vbsupport.ru/showthread.php?t=77159)

vBTotal 02-26-2005 10:00 PM
Help Desk / Navigation Drop Down
 
This turns your current link on your navbar from "Help Desk" into a Drop Down menu like Search, Quickinks etc. Only One Simple Template Edit!

Open up your Navbar Template

Find
HTML Code:
<td class="vbmenu_control"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[helpdesk]</a></td>
Replace With
HTML Code:
<if condition="$show['member']">
                <td id="hd" class="vbmenu_control"><a href="#top">Help Desk</a> <script type="text/javascript"> vbmenu_register("hd"); </script></td>
                </if>
Next Find
HTML Code:
<if condition="$show['wollink']"><tr><td class="vbmenu_option"><a href="online.php?$session[sessionurl]">$vbphrase[whos_online]</a></td></tr></if>
               
                </table>
        </div>
        <!-- / user cp tools menu -->
        </if>
<!-- / NAVBAR POPUP MENUS -->
Below Add

HTML Code:
<!-- HelpDesk -->
        <div class="vbmenu_popup" id="hd_menu" style="display:none">
        <table cellpadding="4" cellspacing="1" border="0">
                        <if condition="$bbuserinfo[permissions][adminpermissions]>0">
                        <tr><td class="thead">Admin Options</td>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
                        </if>
                        <tr><td class="thead">Options</td>               
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
        </table>
        </div>
        <!-- / HelpDesk -->
Thats all, Enjoy ;)

kall 02-27-2005 08:25 PM
This should really go in the original thread...it's a Template modification, not a hack.

Creed 02-27-2005 08:30 PM
I added :)

HuangA 02-28-2005 02:05 AM
just exactly where is he getting the helpdesk from? I don't see helpdesk as any part of standard vb bundle...

Polo 02-28-2005 02:39 AM
yeah... this definetly doesnt belong here.. should go in the original thread and the author of the help desk should just post it on the first thread as an addition... anyways, thanks for sharing.. i'm sure many will find this helpful...

CyberSlash69 03-01-2005 01:04 AM
Installed. ;) very nice!

WhSox21 03-05-2005 05:56 PM
As a note this will not work in version 1.50 without file edits! ;)

Creed 03-06-2005 07:33 AM
Hrmn, it works fine without file edits for me. Although I did add a couple of the options to the install :)

replace:
Code:
<!-- HelpDesk -->
        <div class="vbmenu_popup" id="hd_menu" style="display:none">
        <table cellpadding="4" cellspacing="1" border="0">
                        <if condition="$bbuserinfo[permissions][adminpermissions]>0">
                        <tr><td class="thead">Admin Options</td>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
                        </if>
                        <tr><td class="thead">Options</td>               
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
        </table>
        </div>
        <!-- / HelpDesk -->
with:
Code:
<!-- HelpDesk -->
        <div class="vbmenu_popup" id="hd_menu" style="display:none">
        <table cellpadding="4" cellspacing="1" border="0">
                        <if condition="$bbuserinfo[permissions][adminpermissions]>0">
                        <tr><td class="thead">Admin Options</td>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=departments">$vbphrase[departments]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=usergroup">$vbphrase[usergroup_settings]</a></td></tr>
                        </if>
                        <tr><td class="thead">Options</td>               
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
                        <tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
        </table>
        </div>
        <!-- / HelpDesk -->

WhSox21 03-06-2005 04:17 PM
It will work fine but not how it should under the new usergroup settings.

Julie 03-28-2005 02:29 PM
Works perfectly :)

*installs*


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