problem

[PruesAngel]

for some reason, i cant download hacks because it says im not licenced. my email IS in the priority area and my board is http://www.grimmauldplace.net

does any1 know whats wrong?

[filburt1]

It's case-sensitive; also make sure that you don't have any leading or trailing spaces.

[PruesAngel]

it doesnt. i put in my exact email.

[filburt1]

Originally Posted by PruesAngel

it doesnt. i put in my exact email.

Try logging out and back in again. Sometimes the system can be finicky.

You're using your e-mail address here, correct (the one that ends in grimmauldplace.net)?

[PruesAngel]

ok i tried logging out and in and it didnt work
and yes, im using my support adress for my site

[filburt1]

Originally Posted by PruesAngel

ok i tried logging out and in and it didnt work
and yes, im using my support adress for my site

You can also try resubmitting the form without changing anything. But, if that doesn't help, there's nothing we can do here. You can try contacting contact@vbulletin.com to see if they can resolve the problem.

[PruesAngel]

alright thanks for your time and help

[Dean C]

You are now showing up as licensed