Need help. HTML Error 500 on registration. Happy to pay for help

[jnrdavo]

Hi guys,

I've got Error 500 when new users are trying to register, obviously causing me huge problems.

Does anybody know of a fix? I'm running 4.2.5. I think it happened when I did the previous update a few weeks ago.

I'm happy to pay for help on the solution.

Exact error:

When you click on the Register button (in IE, chrome etc), you get the following:

http://www.ozaudi.com/forums/register.php?


The website cannot display the page

HTTP 500

Most likely causes:
?The website is under maintenance.
?The website has a programming error.


What you can try:


Refresh the page.
Go back to the previous page.
More information More information

[Dave]

Have you looked at the error logs of your webserver/PHP for a more detailed error description?
What PHP version are you running?

[Stingray27]

Recapcha V2 ?

[jnrdavo]

thanks guys.

I'm not that good on linux/centos (ok, crap on it), but ok on windows..

Not sure how to check the logs.. but I'll give it a go.

I actually turned off all plugins on one of the sites, but still the same problem.

php info here..

http://www.ozaudi.com/phpinfo.php

[Dave]

You can also check the last few lines of the error_log file in the root of your forum directory through a FTP client such as FileZilla, that should be a bit easier for you.

[jnrdavo]

ok, thanks, will check the error log.. It's 22.5GB, so I might rename and try with a fresh one..

Ok, log has the following:

[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 145
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 145
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 207
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 207


I've checked online and there is this link:

https://www.vbulletin.com/forum/foru...database-error

I've checked my config file, and it's using mysqli, not mysql...

[Dave]

Looks like a plugin/hook is doing that. Try disabling your plugins/hooks one by one until the error disappears. Alternatively, look for a plugin that makes use of the global_start hook and disable that plugin.

[jnrdavo]

I disabled them all, no luck. I actually run another site with same setup, and disabled all those plugins, and that is still not working also.



I upgraded one of my sites to VB5, that one works now to allow login..

--------------- Added [DATE]1500348697[/DATE] at [TIME]1500348697[/TIME] ---------------

ok, another update.

Even after disabling all plugins, it still wouldn't work.

I was running a plugin called FunCaptcha... so I uninstalled this, and now that test site is working!
Will try this on other sites (and check if a later version is available). I'm using 1.2.1

--------------- Added [DATE]1500349512[/DATE] at [TIME]1500349512[/TIME] ---------------

ok, all good guys..

It's always bloody plugs-ins... right :-)

Will teach me to make sure that I have the latest installed after a refresh of vb4...

Many, many thanks again.