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-   -   Need help. HTML Error 500 on registration. Happy to pay for help (https://vborg.vbsupport.ru/showthread.php?t=325404)

jnrdavo 07-17-2017 08:00 PM

Need help. HTML Error 500 on registration. Happy to pay for help
 
Hi guys,

I've got Error 500 when new users are trying to register, obviously causing me huge problems.

Does anybody know of a fix? I'm running 4.2.5. I think it happened when I did the previous update a few weeks ago.

I'm happy to pay for help on the solution.

Exact error:

When you click on the Register button (in IE, chrome etc), you get the following:

http://www.ozaudi.com/forums/register.php?


The website cannot display the page

HTTP 500

Most likely causes:
?The website is under maintenance.
?The website has a programming error.


What you can try:


Refresh the page.
Go back to the previous page.
More information More information

Dave 07-17-2017 08:01 PM

Have you looked at the error logs of your webserver/PHP for a more detailed error description?
What PHP version are you running?

Stingray27 07-17-2017 08:20 PM

Recapcha V2 ?

jnrdavo 07-17-2017 09:05 PM

thanks guys.

I'm not that good on linux/centos (ok, crap on it), but ok on windows..

Not sure how to check the logs.. but I'll give it a go.

I actually turned off all plugins on one of the sites, but still the same problem.

php info here..

http://www.ozaudi.com/phpinfo.php

Dave 07-17-2017 09:11 PM

You can also check the last few lines of the error_log file in the root of your forum directory through a FTP client such as FileZilla, that should be a bit easier for you.

jnrdavo 07-17-2017 09:32 PM

ok, thanks, will check the error log.. It's 22.5GB, so I might rename and try with a fresh one..

Ok, log has the following:

[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 145
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 145
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 207
[17-Jul-2017 23:26:47 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ozaudi/public_html/forums/global.php(29) : eval()'d code on line 207


I've checked online and there is this link:

https://www.vbulletin.com/forum/foru...database-error

I've checked my config file, and it's using mysqli, not mysql...

Dave 07-17-2017 10:02 PM

Looks like a plugin/hook is doing that. Try disabling your plugins/hooks one by one until the error disappears. Alternatively, look for a plugin that makes use of the global_start hook and disable that plugin.

jnrdavo 07-18-2017 01:27 AM

I disabled them all, no luck. I actually run another site with same setup, and disabled all those plugins, and that is still not working also.



I upgraded one of my sites to VB5, that one works now to allow login..

--------------- Added [DATE]1500348697[/DATE] at [TIME]1500348697[/TIME] ---------------

ok, another update.

Even after disabling all plugins, it still wouldn't work.

I was running a plugin called FunCaptcha... so I uninstalled this, and now that test site is working!
Will try this on other sites (and check if a later version is available). I'm using 1.2.1

--------------- Added [DATE]1500349512[/DATE] at [TIME]1500349512[/TIME] ---------------

ok, all good guys..

It's always bloody plugs-ins... right :-)

Will teach me to make sure that I have the latest installed after a refresh of vb4...

Many, many thanks again.


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