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gvgjr · #1 08-15-2014, 11:02 PM

I'm running 4.2.2 and I've had a few issues where members are submitting a request for their password to be reset but they aren't receiving the email's to do so. Their forum emails are accurate.

Does anyone have a suggestion of where I should look?

gvgjr · #2 08-17-2014, 04:37 AM

Any suggestions would be appreciated

RichieBoy67 · #3 08-17-2014, 01:03 PM

It could be that those emails are being blocked. Live mail, Hotmail are particularly strict about this. If a few members block or report your address as spam in Outlook they will start blocking your email quickly. That is where I would start.

If nobody is getting those emails than it is something else but if only a small group of people is not getting them while others are than I would check there.

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