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  #1  
Old 02-28-2014, 07:23 PM
MAdotcom MAdotcom is offline
 
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Default Template Editor not responding

I am trying to edit the size of the font on my forum and I am getting this message; it's not redirecting me back to the editor, it just stays locked with that message, and it's not editing the font. I disabled all plugins because I thought there may be a conflict but the problem persists. Can anyone tell me what the problem is?

TIA

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  #2  
Old 02-28-2014, 09:44 PM
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Lynne Lynne is offline
 
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Is there anything in your error_logs (if you don't know where they are, ask your host)? Are all the files default on your site (check Maintenance > Diagnostics > Suspect File Version)? Are there any child styles to Black and White? Is CSS stored in the database or the filesystem?
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  #3  
Old 02-28-2014, 10:27 PM
MAdotcom MAdotcom is offline
 
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Thank you Lynne. I will research the things you posted and get back to you!
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Old 03-06-2014, 05:24 PM
MAdotcom MAdotcom is offline
 
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Hi Lynne,

I don't have access to the error_log, and I wouldn't know what to look for if I did. My host said the CSS would be stored somewhere in the web content that I'd have access to, so I will do some searching.

This is the list of things that came up when I checked the suspect file version. I omitted the results that didn't say they were not recognized as a part of VB, and highlighted the File Not Found result.

cpnav_arcade.xml File not recognized as part of vBulletin
cpnav_glowhostspamomatic.xml File not recognized as part of vBulletin
cssrollup_vbulletin.xml File not found
hooks_ibproarcade.xml File not recognized as part of vBulletin
product-ibproarcade.xml File not recognized as part of vBulletin
cronbackup.php File not recognized as part of vBulletin
lgvdb.php File not recognized as part of vBulletin
class_core.php File does not contain expected contents
class_xperience.php File does not contain expected contents
functions_ghsom.php File not recognized as part of vBulletin
functions_xperience.php File does not contain expected contents
mysqlbackup.php File not recognized as part of vBulletin
vbsc.js File not recognized as part of vBulletin
arcade.php File not recognized as part of vBulletin
gd-test.php File not recognized as part of vBulletin
googlecb0acc34ded79b9c.html File not recognized as part of vBulletin
holdsession.php File not recognized as part of vBulletin
phpinfo.php File not recognized as part of vBulletin
product-glowhostspamomatic.xml File not recognized as part of vBulletin
robots.txt File not recognized as part of vBulletin
arcade.php File not recognized as part of vBulletin
functions.php File not recognized as part of vBulletin
glowhostspamomatic.php File not recognized as part of vBulletin

There are no child styles to Black and White. I may have deleted the original VB style because the Black and White style is the only style in Style Manager :erm:
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  #5  
Old 03-06-2014, 06:10 PM
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Lynne Lynne is offline
 
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You will want to upload any file that says "file not found". You will also want to replace any file that says "does not contain expected contents" with a totally default file.
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Old 03-06-2014, 06:13 PM
MAdotcom MAdotcom is offline
 
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Thank you Lynne!
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Old 03-10-2014, 05:19 PM
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Update: In case anyone else has this problem, I fixed the error by uploading the missing cssrollup_vbulletin.xml file. Thanks again Lynne.
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  #8  
Old 03-13-2014, 02:32 AM
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Excellent, glad to hear it's sorted, and thanks for reporting back with the solution.
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