Custom Avatar issue

[RickyH]

Hi Guys,

I've just re-migrated my forum back to a different directory on my server, but for some reason it's uploading the custom avatar, but converting to .GIF File format. Because of this, it's trying to find a .JPEG or .JPG image, and outputting as a broken link because the uploaded avatar is .GIF. Is there a way to change the upload setting to either keep it as a .JPEG, .JPG, or code the forum to find the file as a .GIF?

This issue is irritating me, as there are no settings in CP to edit the file format.

Thanks,
Ricky

[Zachery]

What image processor are you using? AdminCP > Settings > Options > Image Settings

[RickyH]

Currently it's set to GD. The option is None, GD or ImageMagick 6.

[Zachery]

Sounds like your GD doesn't have JPG support then, if you have imagemagick available you should switch to it.

[RickyH]

It does state that i need a valid filepath for imagemagick, as an amateur - what does this actually mean? I'm a little vague in that area of the CP, i usually don't touch anything that i have no idea what it changes.

Thanks for the prompt reply by the way!

[Zachery]

Webhost should be able to give that to you.

[RickyH]

Will raise a ticket with my host later about it. Thanks for the help, i'll be in touch if it doesn't work, hopefully we can diagnose the issue further

[RickyH]

Still an issue. My host only uses GD.

[dil shah]

Go to Admincp > User Group > Modifai User Goroup (like Administrator) Check Costum Avtar option. and Save it.

It will b Fine Insh a ALLAh

[RickyH]

Originally Posted by dil shah

Go to Admincp > User Group > Modifai User Goroup (like Administrator) Check Costum Avtar option. and Save it.

It will b Fine Insh a ALLAh

It's not physically a setting issue. It's the way the forum uploads the avatar.