Support System like vbulletin.com!

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Support System like vbulletin.com!

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05-07-2011, 02:58 PM

pieceofpie pieceofpie is offline

Join Date: Jan 2003

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Support System like vbulletin.com!

I really like the vbulletin support where I email to contact@vbulletin.com and a auto reply with a url link to see my support ticket is sent back to me. Is this part of the VB suite or license? If not, can someone recommend me a simliar support ticket system? Thanks!

-- auto reply email --
Hello,

Thank you for posting a support contact request with the
vBulletin issue system. To view your query (and post
followups), please visit this address:
https://www.vbulletin.com/issue.php?...authcode=xxxxx

If you would like to post a followup (or reply) to your
query via email, please email contact@vbulletin.com being
sure to include this text in the subject:
[SID-87654-ci76543]

You will receive an email notification when a member of the support
team replies to your issue.

Please note, we are experiencing an extremely high volume of support requests at this time. All issues will be answered in the order they are received in and we will contact you as soon as possible. Thank you for understanding.

Thanks,

vBulletin

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