Adding a signature image

[iPhoneil]

Hello.
When I want to add a picture to my administration area I get an error message why?

There was an error encountered with your upload:

* Upload failed due to failure writing temporary file.

[Marco van Herwaarden]

Please start by running the File Upload Diagnostics from the AdminCP -> Maintenance.

[iPhoneil]

Thanks for the quick answer.

Indeed this is a problem, but unfortunately I do not have access to the server is there a way to fix the problem?

PHP's open_basedir setting has been set to /hsphere/local/home/iphoneil. The uploaded file was stored outside of this directory and is not readable. You will need to contact your host and ask them to specify upload_tmp_dir with a directory inside /hsphere/local/home/iphoneil. Note that PHP must be able to read and write to this directory.