The Arcive of vBulletin Modifications Site.

AF_staff · #1 04-30-2009, 10:53 PM

Hi!

One of our users is having problem when logging in. She claims that whenever she tries to log in, she gets a message saying "Account does not exist". I checked her account via ACP and even logged her account in using log in as user but I cannot see anything wrong. Any idea?

Thanks!

EnIgMa1234 · #2 04-30-2009, 11:07 PM

Maybe an incorrect password? Get her to reset her password and see if that changes anything.

AF_staff · #3 05-01-2009, 12:30 PM

Thanks for the reply! I already sent the user a password reminder. Hope it will solve the problem.