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-   -   Logging in Problem: "Account does not exist" (https://vborg.vbsupport.ru/showthread.php?t=212584)

AF_staff 04-30-2009 11:53 PM
Logging in Problem: "Account does not exist"
 
Hi!

One of our users is having problem when logging in. She claims that whenever she tries to log in, she gets a message saying "Account does not exist". I checked her account via ACP and even logged her account in using log in as user but I cannot see anything wrong. Any idea?

Thanks!

EnIgMa1234 05-01-2009 12:07 AM
Maybe an incorrect password? Get her to reset her password and see if that changes anything.

AF_staff 05-01-2009 01:30 PM
Thanks for the reply! I already sent the user a password reminder. Hope it will solve the problem.


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