The Arcive of Official vBulletin Modifications Site.

ashley76 · #1 08-20-2008, 11:28 PM

I have my forum setup so that I have to moderate new members before they are allowed access... Well the past few users that have signed up aren't showing up in the "Moderate Users" section. When I look at their profile it says awaiting email confirmation (usergroup). Any ideas? If I can't accept them then they will never access the site which will turn away users...

Jenkins · #2 08-20-2008, 11:31 PM

how long have you had your forum running? this usually happens when the confirmation e-mail gets put into their junk mail folder, or is just blocked by their mail server for some reason. I have a lot of these on my board. you can go into the user edit, and re-send the confirmation e-mail hoping that it will make it through this time and they'll see it.

ashley76 · #3 08-20-2008, 11:50 PM

My forum has been up for over a year...

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