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  #1  
Old 03-15-2008, 05:15 PM
DiageoLiam DiageoLiam is offline
 
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Default Paid memberships isn't working?
Hey guys,
I've just launched my forum into BETA stage and one of my members purchased some VIP membership via PayPal. The payment was accepted and everything is fine PayPal's end but for some reason his VIP membership hasn't been loaded onto his account...

The payment was sent via 'Paid subscriptions' in the control panel...

The settings are as follows:



Does anyone know what the problem is??

Thanks

--------------- Added [DATE]1205605615[/DATE] at [TIME]1205605615[/TIME] ---------------

PS. Group settings are:

http://img187.imageshack.us/img187/4367/viphelp2do7.png
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  #2  
Old 03-16-2008, 02:31 AM
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Dismounted Dismounted is offline
 
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Have you tried disabling your modifications? If yes, this may be a bug within vBulletin and needs to be reported to the Bug Tracker.
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  #3  
Old 03-16-2008, 10:36 AM
DiageoLiam DiageoLiam is offline
 
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When I disable my modifications, how can I check it without trying to find people to buy membership?
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Old 03-17-2008, 03:48 PM
DiageoLiam DiageoLiam is offline
 
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Anyone know??
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  #5  
Old 03-18-2008, 05:29 AM
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Buy a subscription using your own PayPal account (ie. "Paying Yourself") using a test user.
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Old 03-20-2008, 07:58 PM
DiageoLiam DiageoLiam is offline
 
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Right. seriously.
I've tried EVERYTHING.
I've disabled all of my plugins, I've repaired the database, I've deleted the style, I've replaced the forum files and it still isn't working...

The payments are coming through to my PayPal but the membership isn't added and the transaction isn't even logged...

HELP PLEASE!
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  #7  
Old 03-20-2008, 08:02 PM
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King Kovifor King Kovifor is offline
 
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Quote:
Originally Posted by DiageoLiam View Post
Right. seriously.
I've tried EVERYTHING.
I've disabled all of my plugins, I've repaired the database, I've deleted the style, I've replaced the forum files and it still isn't working...

The payments are coming through to my PayPal but the membership isn't added and the transaction isn't even logged...

HELP PLEASE!
If you have disabled plugins, it appears it may be a bug within vBulletin. You may post it inside of the bug tracker over at vB.com, or you can request support first and see what the support staff has to say.
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  #8  
Old 03-20-2008, 08:03 PM
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first off, have you checked what type of payment he made? if it's an eCheck payment, you wont receive an IPN call until the funds clear.
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  #9  
Old 03-20-2008, 08:16 PM
DiageoLiam DiageoLiam is offline
 
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It's a PayPal immediate payment.
I just looked in the database and it's showing transactions but under complete it's showing '0'?

I've asked for support from them and exhausted it, they said it's plugins or the forum style - which it obviously isn't.
It isn't my PayPal as I tried it with my friends account who also has a Vbulletin forum - still didn't work.

Could it be the database?


Arghh!!
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  #10  
Old 03-20-2008, 08:19 PM
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King Kovifor King Kovifor is offline
 
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Try submitting a bug report. Also note, that you have tried this on several vBulletin boards with plugins disable.
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