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-   -   Paid memberships isn't working? (https://vborg.vbsupport.ru/showthread.php?t=173115)

DiageoLiam 03-15-2008 05:15 PM

Paid memberships isn't working?
 
Hey guys,
I've just launched my forum into BETA stage and one of my members purchased some VIP membership via PayPal. The payment was accepted and everything is fine PayPal's end but for some reason his VIP membership hasn't been loaded onto his account...

The payment was sent via 'Paid subscriptions' in the control panel...

The settings are as follows:

http://img363.imageshack.us/img363/91/viphelpcv7.png

Does anyone know what the problem is??

Thanks :)

--------------- Added [DATE]1205605615[/DATE] at [TIME]1205605615[/TIME] ---------------

PS. Group settings are:

http://img187.imageshack.us/img187/4367/viphelp2do7.png

Dismounted 03-16-2008 02:31 AM

Have you tried disabling your modifications? If yes, this may be a bug within vBulletin and needs to be reported to the Bug Tracker.

DiageoLiam 03-16-2008 10:36 AM

When I disable my modifications, how can I check it without trying to find people to buy membership?

DiageoLiam 03-17-2008 03:48 PM

Anyone know??

Dismounted 03-18-2008 05:29 AM

Buy a subscription using your own PayPal account (ie. "Paying Yourself") using a test user.

DiageoLiam 03-20-2008 07:58 PM

Right. seriously.
I've tried EVERYTHING.
I've disabled all of my plugins, I've repaired the database, I've deleted the style, I've replaced the forum files and it still isn't working...

The payments are coming through to my PayPal but the membership isn't added and the transaction isn't even logged...

HELP PLEASE! :(

King Kovifor 03-20-2008 08:02 PM

Quote:

Originally Posted by DiageoLiam (Post 1470025)
Right. seriously.
I've tried EVERYTHING.
I've disabled all of my plugins, I've repaired the database, I've deleted the style, I've replaced the forum files and it still isn't working...

The payments are coming through to my PayPal but the membership isn't added and the transaction isn't even logged...

HELP PLEASE! :(

If you have disabled plugins, it appears it may be a bug within vBulletin. You may post it inside of the bug tracker over at vB.com, or you can request support first and see what the support staff has to say.

DivisionByZero 03-20-2008 08:03 PM

first off, have you checked what type of payment he made? if it's an eCheck payment, you wont receive an IPN call until the funds clear.

DiageoLiam 03-20-2008 08:16 PM

It's a PayPal immediate payment.
I just looked in the database and it's showing transactions but under complete it's showing '0'?

I've asked for support from them and exhausted it, they said it's plugins or the forum style - which it obviously isn't.
It isn't my PayPal as I tried it with my friends account who also has a Vbulletin forum - still didn't work.

Could it be the database?
http://img503.imageshack.us/img503/2176/help4an7.jpg

Arghh!!

King Kovifor 03-20-2008 08:19 PM

Try submitting a bug report. Also note, that you have tried this on several vBulletin boards with plugins disable.


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