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Reeve of shinra · #1 05-19-2004, 03:33 PM

<a href="http://www.dslreports.com/shownews/44211" target="_blank">http://www.dslreports.com/shownews/44211</a>

Tech support guy in India posts at BroadbandReports.com asking what a WAN / LAN IP address is so he can help troubleshoot an SBC user. Wow, This is horrible!

bob46802 · #2 05-19-2004, 11:02 PM

on the flip side, some american tech support people w ouldnt even bother to work to find a solutin. they would just say its not their fualt or another lazy reply

Dolby · #3 05-20-2004, 07:56 AM

Quote:

Originally Posted by bob46802

on the flip side, some american tech support people w ouldnt even bother to work to find a solutin. they would just say its not their fualt or another lazy reply

Talk about a lazy reply, you must be American like me.

I think this could have happened no matter country the tech. was from. Companies are mainly filling tier 1 support with warm bodies. If a Tier 1 tech is found to be smart then he/she is moved to a higher tier.

Still very funny on many different levels.

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