Go Back   vb.org Archive > vBulletin 4 Discussion > vB4 General Discussions
Reload this Page Support Ticket System
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Display Modes
  #1  
Old 03-31-2017, 11:39 PM
Sir Klutch Sir Klutch is offline
 
Join Date: Sep 2015
Posts: 17
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default Support Ticket System
Hello vBulletin Community,

I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch
Reply With Quote
  #2  
Old 04-01-2017, 01:28 PM
Dave Dave is offline
 
Join Date: May 2010
Posts: 2,583
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
There are plenty of support systems available but not when it comes to actual vBulletin plugins. Is that a mandatory requirement?
Reply With Quote
  #3  
Old 04-03-2017, 01:39 AM
Mattwhf Mattwhf is offline
 
Join Date: May 2016
Posts: 190
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Quote:
Originally Posted by Sir Klutch View Post
Hello vBulletin Community,


I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch
Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!
Reply With Quote
  #4  
Old 04-06-2017, 09:53 AM
BadgerDog BadgerDog is offline
 
Join Date: Oct 2006
Location: Toronto
Posts: 1,789
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Quote:
Originally Posted by Mattwhf View Post
Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!
I've been looking for a support system as well, but this software appears to be an invoice billing system for host sites?

Regards,
Doug
Reply With Quote
  #5  
Old 04-06-2017, 10:37 AM
alcazarx's Avatar
alcazarx alcazarx is offline
 
Join Date: Jul 2014
Posts: 108
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Assuming this thread is not an April Fools Joke
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".
Reply With Quote
  #6  
Old 04-06-2017, 10:56 AM
BadgerDog BadgerDog is offline
 
Join Date: Oct 2006
Location: Toronto
Posts: 1,789
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
Quote:
Originally Posted by alcazarx View Post
Assuming this thread is not an April Fools Joke
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".
Thanks for the feedback...

.. and these integrate easily with vBulletin 4.1 series?

Regards,
Doug
Reply With Quote
  #7  
Old 04-08-2017, 02:23 PM
alcazarx's Avatar
alcazarx alcazarx is offline
 
Join Date: Jul 2014
Posts: 108
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default
No, as Dave and Mattwhf wrote, me assumed external scripts.
Hesk has its own management and can also use LDAP (fan-mod).
Reply With Quote
Reply

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 02:56 PM.

Contact Us - Archive - Top

Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2025, vBulletin Solutions Inc.
X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.04449 seconds
  • Memory Usage 2,217KB
  • Queries Executed 13 (?)
More Information
Template Usage:
  • (1)SHOWTHREAD
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (1)ad_showthread_beforeqr
  • (1)ad_showthread_firstpost
  • (1)ad_showthread_firstpost_sig
  • (1)ad_showthread_firstpost_start
  • (3)bbcode_quote
  • (1)footer
  • (1)forumjump
  • (1)forumrules
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (1)navbar
  • (3)navbar_link
  • (120)option
  • (7)post_thanks_box
  • (7)post_thanks_button
  • (1)post_thanks_javascript
  • (1)post_thanks_navbar_search
  • (7)post_thanks_postbit_info
  • (7)postbit
  • (7)postbit_onlinestatus
  • (7)postbit_wrapper
  • (1)spacer_close
  • (1)spacer_open
  • (1)tagbit_wrapper 
Phrase Groups Available:
  • global
  • inlinemod
  • postbit
  • posting
  • reputationlevel
  • showthread
Included Files:
  • ./showthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/functions_bigthree.php
  • ./includes/class_postbit.php
  • ./includes/class_bbcode.php
  • ./includes/functions_reputation.php
  • ./includes/functions_post_thanks.php 
Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_postinfo_query
  • fetch_postinfo
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • showthread_start
  • showthread_getinfo
  • forumjump
  • showthread_post_start
  • showthread_query_postids
  • showthread_query
  • bbcode_fetch_tags
  • bbcode_create
  • showthread_postbit_create
  • postbit_factory
  • postbit_display_start
  • post_thanks_function_post_thanks_off_start
  • post_thanks_function_post_thanks_off_end
  • post_thanks_function_fetch_thanks_start
  • post_thanks_function_fetch_thanks_end
  • post_thanks_function_thanked_already_start
  • post_thanks_function_thanked_already_end
  • fetch_musername
  • postbit_imicons
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • postbit_display_complete
  • post_thanks_function_can_thank_this_post_start
  • tag_fetchbit_complete
  • forumrules
  • navbits
  • navbits_complete
  • showthread_complete