vb.org Archive - Support Ticket System

vb.org Archive (https://vborg.vbsupport.ru/index.php)

- vB4 General Discussions (https://vborg.vbsupport.ru/forumdisplay.php?f=251)

- - Support Ticket System (https://vborg.vbsupport.ru/showthread.php?t=324848)

Sir Klutch

03-31-2017 11:39 PM

Support Ticket System

Hello vBulletin Community,

I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch

Dave	04-01-2017 01:28 PM

There are plenty of support systems available but not when it comes to actual vBulletin plugins. Is that a mandatory requirement?

Mattwhf

04-03-2017 01:39 AM

Quote:

Originally Posted by Sir Klutch (Post 2584555)

Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!

BadgerDog

04-06-2017 09:53 AM

Quote:

Originally Posted by Mattwhf (Post 2584662)

I've been looking for a support system as well, but this software appears to be an invoice billing system for host sites?

Regards,
Doug

alcazarx

04-06-2017 10:37 AM

Assuming this thread is not an April Fools Joke :rolleyes:
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".

BadgerDog

04-06-2017 10:56 AM

Quote:

Originally Posted by alcazarx (Post 2584859)

Assuming this thread is not an April Fools Joke :rolleyes:
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".

Thanks for the feedback... :)

.. and these integrate easily with vBulletin 4.1 series?

Regards,
Doug

alcazarx

04-08-2017 02:23 PM

No, as Dave and Mattwhf wrote, me assumed external scripts.
Hesk has its own management and can also use LDAP (fan-mod).

All times are GMT. The time now is 06:35 AM.

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.00981 seconds Memory Usage 1,724KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (3)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_navbar_search (1)printthread (7)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages: