The Arcive of Official vBulletin Modifications Site.

ade2910 · #1 08-27-2015, 09:13 AM

upon trying to upgrade from 5.8 to 5.1.9 as advised by the message board of my account i am getting as far as step 4 Status: Processing XML, Step 4 of 20 its sits and waits etc for ages you get the drift then tried f5 to refresh page as i have seen in another post same thing happens any idea whats going wrong

Dave · #2 08-27-2015, 10:40 AM

Check the error logs of your web server and of PHP, see if there's anything useful in there.

ade2910 · #3 08-27-2015, 10:57 AM

i am a complete newbie lol how do i do that

DemOnstar · #4 08-28-2015, 08:03 AM

I would normally go to my host cPanel and click on Error Logs.

ade2910 · #5 08-30-2015, 06:03 AM

i have looked at the error log and found this when i ran it

[Sat Aug 29 17:30:58 2015] [warn] [client 86.164.89.146] mod_fcgid: read data timeout in 45 seconds, referer: http://www.xxxxxxxxxx.com/core/install/upgrade.php

any ideas

Dave · #6 08-30-2015, 01:51 PM

The timeout setting for mod_fcgid has to be increased. Might want to contact your host about it.

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