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DreadsUK · #1 07-21-2014, 10:58 AM

Text boxes are fine for me but not for one of our users. why would this be?

ozzy47 · #2 07-21-2014, 11:01 AM

Well the first screenshot is from sending a PM, and the second is from som sort of reviews system.

Is the user experiencing that in all areas, posting, PMing ect?

DreadsUK · #3 07-21-2014, 11:35 AM

Quote:

Originally Posted by ozzy47

Well the first screenshot is from sending a PM, and the second is from som sort of reviews system.

Is the user experiencing that in all areas, posting, PMing ect?

Yea, for all things apparently

ozzy47 · #4 07-21-2014, 11:39 AM

Ok, if you are talking about the missing icons, tell them to check their usercp and find out what they have set for Message Editor Interface:

Tell them to set it to Enhanced Interface - Full WYSIWYG Editing

DreadsUK · #5 07-21-2014, 01:06 PM

Found it, it was a conflict in one of the mods. just had to disable it. Strange it was only affecting 1 user tho

Dave · #6 07-21-2014, 01:09 PM

Quote:

Originally Posted by DreadsUK

Found it, it was a conflict in one of the mods. just had to disable it. Strange it was only affecting 1 user tho

Probably because the user was using Internet Explorer 7 or 8?
At least that's what I think by looking at the screenshots.

RichieBoy67 · #7 07-21-2014, 06:57 PM

Quote:

Originally Posted by DreadsUK

Found it, it was a conflict in one of the mods. just had to disable it. Strange it was only affecting 1 user tho

Which mod was causing the issue?

DreadsUK · #8 07-21-2014, 07:02 PM

Quote:

Originally Posted by RichieBoy67

Which mod was causing the issue?

an incomplete custom one

RichieBoy67 · #9 07-21-2014, 07:09 PM

Quote:

Originally Posted by DreadsUK

an incomplete custom one

Thanks

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