Online business using Paypal??

[iogames]

you said 'poop' tehehe!

well it seems you are good at here but not with paypal , the best advise for you to use paypal is: patience... if you play the game right they are good guys, I've been in both sides (personal & business)

p.s. you remind me to check mine

[iogames]

Ufff, no prob here

[UKBusinessLive]

Originally Posted by iogames

Ufff, no prob here

Lucky you Josh

Basically after an hour on the phone, i've still not found anything new about my situation, Paypal told me that they have a right to freeze your account for upto 180 days without having to give you a satisfactory reason, and not pay you a penny of interest.

Apparently i agreed to let them do this when i signed up, its in their agreement aparently. Oh and they said if i complained to Visa and mastercard, my account will be deleted?? whats that about?

However i have found a way to get my money back, I asked paypal if my customers complained that they hadn't recieved their goods could they ask for their money back, He said yes.

So tonight i've just asked all my customers to file a dispute to get their funds back, and i've asked them to pay me via nochex for an extra discount on their next orders, 2 of them have agreed already so at least i'll be ?700 better off this week hopefully

[Andrew johnson]

ok the site works fine
i don't use paypal but i did use for SL - to pay monthly rent at one location - so its was good - only three times - i can't remember exactly

[Dave84311]

Paypal is horrible, I wouldn't suggest using it unless you want tons of chargebacks, money taken back 6 months after you received it and limited accounts for no reason at all.

[Brandon Sheley]

I've never had a problem with paypal, I've been using them for my business since 2005
ps. I've had maybe 5 charge backs in that time

research who your working (just like any business) with and you'll never have a problem.

[mikey1991]

Originally Posted by UKBusinessLive

p.s. Anyone have a UK address for these Crooks, I'm going to send them an invoice.

Hi there,

had to do some googling.

I found this as thier UK address:

PayPal Managing Director,
David Graham Clarke,
3 Woodside Road,
New Malton,
Surrey,
United Kingdom
KT3 3AH

And this one:

PayPal Europe Ltd,
Hotham House,
1 Heron Square,
Richmond upon Thames,
Surrey,
United Kingdom
TW9 1EJ

Hope that helped.

[Alfa1]

Paypal froze several of my accounts. It was hell to get that undone. The reason for them seizing my first account: too much money was on it!!!! They think that is suspect activity and warrants them to take my money. I then needed to jump trough a substantial number of hoops to reclaim what was mine to begin with.

The second time, i apparently received a site donation from someone they deemed suspect. :S

I had it with paypal.

[GSeybold]

Hi Uk, (sorry inadvance for the long post. )

I'm very sorry you're having this problem. IMO, PayPal needs to be shut down or completely re worked to provide some sort of acceptable customer service.

My account was all of the sudden frozen after many years with them because the said that they needed more documentation. Huh? After all these transactions and business they want me to provide even more documentation now??? When I called their office I was put on hold for several hours-just kept it on speaker phone to see just how long it would take. After several attempts at this I finally got a live person who told me point plank, 'Paypal's security department doesn't take any incoming calls from customers." and that everything had to be done through fax. My staff faxed everything they requested on numerous occasions and it was still several weeks before they completed things, this was after I personally fax all the documents twice again. When you run a business, it is awful to have operating money tied up at Paypal.

I strongly encourage anyone using paypal now to look for alternatives. I've been with them since their beginning and they have only gotten ten times worse as they've grown. Also for such a large transferrer of money, I would think they would have gotten a hold of their fraudulent email problem by now but seems as though they can't seem to figure out what exactly to do about it.

We are in the process of switching to another provider with much better live customer service. We were also able to negotiate a much better rate through some of the cc carriers themselves, especially American Express. Amex has been excellent so far.

I think but I'm not positive that there are several class actions suits again them as well.

One of the most scary things for me was that even though they had my organization's bank account, they wanted some pretty sensitive corporate information as well. I was not willing to fax this stuff and after many back and forths, they accepted alternative documentation.

When it comes to money, if I can't talk to someone live at some point, then it's a huge red flag and very bad business. I found the below site during my problems with Paypal and it all but cemented a need for change.

http://www.aboutpaypal.org/ which incidentially uses vbulletin as their forum software.

I hope my dribble helps.

--------------- Added [DATE]1247315017[/DATE] at [TIME]1247315017[/TIME] ---------------

Dear ***********,

To view the details regarding your limited account access, please follow these steps:

1. Log in to your PayPal Account at https://www.paypal.com/ by entering your email address and password in the Member Log In box
2. Click on the 'Click to Resolve' link on your Account Overview page
3. Click the 'Why' link to view the Limited Account Access Details

You will be able to view what steps need to be taken to restore your account access

Please Note:
� Appeals cases and faxed documentation are worked in the order they are received
� If your account access is limited, please see the section entitled 'How can I restore my account access?' for information on how to restore your account access
If you have any further questions, please feel free to contact us again.

Thank you for using PayPal!
The PayPal Team

Please do not reply to this e-mail. Mail sent to this address cannot be answered.



AND THEN AFTER WE HAD RESPONDED-THEY WANTED COPIES OF MY COMPANy's BANK STATEMENTS! BROCHURES, IRS DOCUMENTATION. INCREDIABLE!

Dear ******

We recently requested information from you after noticing an issue on your PayPal account. We have reviewed your account and made adjustments to the steps required.

If you are submitting a credit card or bank account statement to us, please ensure that the name and address on the statement match the information registered on your PayPal account -- unless otherwise specified.For further instructions on how to return your PayPal account to regular standing, please log in to your account. Be sure to log in securely by opening a new browser window and typing the PayPal URL.

We apologize for any inconvenience this may cause. We appreciate your understanding as we work to ensure account safety.

Unfortunately, if we do not receive a response within ***. 17, 2***, we may have to limit access to your account. Limited access protects your account until additional security measures can be completed.

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

Sincerely,
PayPal Account Review Department

----------------------------------------------------------------

Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, click the "Help" link in the header of any page on PayPal.

AND THEN

Dear ********, Inc.,

As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account.



Case ID Number: ******


For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause.

To review your account and some or all of the information that PayPal used to make its decision to limit your account access, please visit the Resolution Center. If, after reviewing your account information, you seek further clarification regarding your account access, please contact PayPal by visiting the Help Center and clicking "Contact Us".

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

Sincerely,
PayPal Account Review Department

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.

PayPal Email ID ******

AND THEN


AND THEN

Dear *****,

To view the details regarding your limited account access, please follow these steps:

1. Log in to your PayPal Account at https://www.paypal.com/ by entering your email address and password in the Member Log In box
2. Click on the 'Click to Resolve' link on your Account Overview page
3. Click the 'Why' link to view the Limited Account Access Details

You will be able to view what steps need to be taken to restore your account access

Please Note:
� Appeals cases and faxed documentation are worked in the order they are received
� If your account access is limited, please see the section entitled 'How can I restore my account access?' for information on how to restore your account access
If you have any further questions, please feel free to contact us again.

Thank you for using PayPal!
The PayPal Team

Please do not reply to this e-mail. Mail sent to this address cannot be answered.


THE RIGHT HAND DOESN'T KNOW WHAT THE LEFT HAND IS DOING!


and then

Dear *****,

We recently requested information from you after noticing an issue on your PayPal account. We have reviewed your account and made adjustments to the steps required.

If you are submitting a credit card or bank account statement to us, please ensure that the name and address on the statement match the information registered on your PayPal account -- unless otherwise specified.For further instructions on how to return your PayPal account to regular standing, please log in to your account. Be sure to log in securely by opening a new browser window and typing the PayPal URL.

We apologize for any inconvenience this may cause. We appreciate your understanding as we work to ensure account safety.

Unfortunately, if we do not receive a response within **** we may have to limit access to your account. Limited access protects your account until additional security measures can be completed.

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

Sincerely,
PayPal Account Review Department

----------------------------------------------------------------

Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, click the "Help" link in the header of any page on PayPal.



----------------------------------------------------------------




PayPal Email ID P***

[miner]

Originally Posted by UKBusinessLive

For anyone in the UK having Paypal problems heres their latest UK Address. They thought they could fob me off by giving an address in Luxemborg, even though i told them i was from the UK.

Check this link a paypal representative named Jason is providing friendly support, also few other direct employees from paypal respond there...

http://getsatisfaction.com/paypal

I had a issue way back in Feb09 and i got it solved by posting at the above site, this is the only best way i find to get connected with paypal issues...