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TheSupportForum
09-29-2012, 05:07 PM
please can someone guide me on template caching

each time i remove my own products the template stays and is not removed

nhawk
09-29-2012, 06:42 PM
Are the templates being installed by a product XML file?

If yes, did you edit them after they were installed? From what I recall, vB won't delete a customized (edited) template. I could be wrong about that though.

TheSupportForum
09-29-2012, 07:02 PM
Are the templates being installed by a product XML file?

If yes, did you edit them after they were installed? From what I recall, vB won't delete a customized (edited) template. I could be wrong about that though.

1 ) yes its installed via product.xml
2) its not edited after, and is highlighted red after product removal

ForumsMods
09-29-2012, 07:07 PM
What is the add-on?

TheSupportForum
09-29-2012, 07:14 PM
What is the add-on?

1 template

ForumsMods
09-29-2012, 07:19 PM
How are you editing the template?

TheSupportForum
09-29-2012, 09:39 PM
How are you editing the template?


as i said i have not edited it, after i remove my own product.xml the template still exists and turns red after the product is removed

i have no template cache in place and need one

ForumsMods
09-29-2012, 10:08 PM
Template should be removed when product is uninstalled.
Is the product field set correctly for the template?

TheSupportForum
09-29-2012, 10:14 PM
i never knew it was so hard to ask a simple question

"what is the correct way to create a template cache ?"