vBHelp Desk

This si a help desk program created to be integrated with your vbulletin. It allows people to make tickets, and tickets create new threads that are specialy decorated with a status box, that contains the status of the ticket. There are admin features to allow custimization of the words used for open, Resolved, and even the catagories and priorities too. you can close tickets from the post for it as well as reopen them, also you can do it from the admin panel as well.


NOTES:
When doing permissions remove the permission that says "Can Search" from non staff usergroups for the helpdesk forum.


Screenshots:
the help desk home page:


The new ticket page:


Thread with admin options in status bar:



the Zip

vbhelpdesk v1.2

[mehungie2]

sounds cool, i will install it after i see the screen shots. nice job

[zajako]

the main help desk page

[zajako]

the new ticket page

[kmfdm_kid2000]

This I want, and will be installing. Thanks Zaj

[zajako]

here is the thread created by it.
it includes the status bar, and the options to the right side of it are the admin options, if non admin it just has the link to the help desk home page.

[Sanni]

is there any way we can see a working demo of this please?

and also is it possible for it to generate an email with the ticket contents and status?

[zajako]

i could make it generate an email, possibly for a future release.

for a working demo goto http://tfogame.com/helpdesk.php

for oyu to be able to see your ticket you must register before submitting a ticket.

[Sanni]

looks cool zajako

i've downloaded the zip and will probably install the hack later on this evening. I'll let you know how it goes

[Slynderdale]

hmm, i dont know if this is a bug or not, but when you search for posts by the user, the ticket posts get listed as well.