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twoseven · #1 08-29-2005, 06:50 PM

i've been on tech support with linksys for the past 3hrs all to get htem to realize my router needs to be rma'ed this is rediculous. i hope i get it done by 9pm (4hrs) from now

BamaStangGuy · #2 08-29-2005, 07:02 PM

I had to do that as well with my router...

Transfered me to 4 different people to tell me "Sounds like your Router is bad"

twoseven · #3 08-29-2005, 07:21 PM

i told them up front what was wrong they took down my phone/email if i dont hear anything tomorrow i'm going to contact them again and again went through 3 people today i told them just to give me an RMA # the router is bad

Boofo · #4 08-29-2005, 07:22 PM

That's why you need to buy a good router (Netgear).

twoseven · #5 08-29-2005, 07:33 PM

i've had problems with netgear as well. well now they have my phone # and going to call me or email me if i dont hear anything tomrrow i'm going to get back on tech support again. all in all a nice router (befsx41) it doesnt help that it got struck by lightning oh and that water it got soaked in (pipe broke)...oops

Andreas · #6 08-29-2005, 07:35 PM

Netgear sucks ... IMHO.
I had a Netgear WLAN PCMCIA Card for my Notebook some time ago - caused my nothing but Trouble.

Boofo · #7 08-29-2005, 07:38 PM

Quote:

Originally Posted by KirbyDE

Netgear sucks ... IMHO.
I had a Netgear WLAN PCMCIA Card for my Notebook some time ago - caused my nothing but Trouble.

I have a Netgear FVS318 Router/Firewall and I went to Netgear after trying numerous Linksys Routers and THEY suck. I have never had a single problem with my Netgear and I have had it going on 3 years. I couldn't get a Linksys to last more than a few weeks. And their support REALLY sucks.

Link14716 · #8 08-29-2005, 07:43 PM

I only had to get my Linksys router replaced once, at that was because ++++ kept falling on it.

Oblivion Knight · #9 08-29-2005, 08:23 PM

I have both a Netgear WGT624 Wireless Firewall Router and a Netgear WG111T USB 2.0 Wireless Adapter.

Once I reset the router to it's default factory settings, everything has been working like clockwork since..

yoyoyoyo · #10 08-29-2005, 08:45 PM

I had the same thing happen with Vonage, when a router went bad. I was on my celll phone for 2 hours, connected to 5 different people off/on and they all told me the same exact procedure to try (for rebooting the router) and of course it didn't work. I asked the first guy for a RMA, and it wasn't until 2 hours later that the 5th guy finally gave me one.

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