hosting solution? Mine blew it!

[ncangler]

I received word this evening that my hosting company had problem with my server and it was down for several hours. Then I learned that they had not backed up the site in several days even though they had communicated that complete backups were done every night. Bottom line I lost all posts and new member information for the past week! Needless to say I'm perturbed and looking for a safer alternative.

Any suggestions on fast and safe server solution from end users that are satisfied customers will be appreciated. Pricing information is helpful but I can investigate that once I know the hosting company to look at. Thanks for any input.

My site is still new and small (200+ members) and I'll need to move it to a new site.

[Reeve of shinra]

I am currently with Simpli and thier support has been excellent. Not sure what thier policies/pricing are on data backup but they were very responsive whenever I had questions for them.

[Brad]

Originally Posted by ncangler

I received word this evening that my hosting company had problem with my server and it was down for several hours. Then I learned that they had not backed up the site in several days even though they had communicated that complete backups were done every night. Bottom line I lost all posts and new member information for the past week! Needless to say I'm perturbed and looking for a safer alternative.

Any suggestions on fast and safe server solution from end users that are satisfied customers will be appreciated. Pricing information is helpful but I can investigate that once I know the hosting company to look at. Thanks for any input.

My site is still new and small (200+ members) and I'll need to move it to a new site.

I recomend that you start doing your own back-ups, this way even if you host falls off the face of the earth you still have your entire site ready to go up elsewhere

[ncangler]

Where do you backup to? Server or your local machine?

Originally Posted by Brad.loo

I recomend that you start doing your own back-ups, this way even if you host falls off the face of the earth you still have your entire site ready to go up elsewhere

[Brad]

I back up to a folder above the webroot and download it all via ftp at least once a week. Most of the time I try to let it run overnight if I don't need to download anything else (I am on dial up )

[Quarterbore]

I had a phpbb forum hacked and deleted a few months back and I learned a painful lesson in the process...

I have been moving my various websites to new hosts that allow me to use Unix Cron Jobs and I back my databases up every night and keep the archives above www or /public level as recommended above...

I also FTP my site down every time I make a major MOD but most of the time I am more woried about the MYSQL data then the html or php code as the html and php can be replaced... the darned database can't be!

I have been using HostRocket and for the price they have been exceptional!