Gary Donaldson

[Gary Donaldson]

Hi,

I have a current monthly subscription to vB5 Cloud....but I'm unable to post support questions in the vB5 support forum. There also seems to be some issue with me being able to access support forums at vBulletin.org...because of a perceived issue with licensing.

Any assistance would be appreciated. I've already invested plenty of time in setting up my new forum...and I do need to ask some questions.

[MarkFL]

Gary Donaldson,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

[Gary Donaldson]

The problem (user error) has been fixed...thank you.