Login Issue

[salalyousaf]

Dear Friends

Please advise, as i am facing login problem, and getting email alert that some one else tried to login from............. Ip and now login after 15 minutes.

This message is from last 4 days and unable to login since i am Admin.

regards

[ForceHSS]

When you try to login to your admin account on your site what message do you get

[salalyousaf]

Getting this message



--------------- Added [DATE]1450337888[/DATE] at [TIME]1450337888[/TIME] ---------------

and warning email alert is this



--------------- Added [DATE]1450337927[/DATE] at [TIME]1450337927[/TIME] ---------------

for admin cp , getting same message

[Dave]

Empty the "strikes" table in the database.
Let us know if it's still happening after that.

[salalyousaf]

please guide how to empty the table as i have no helping hand for tech issues

--------------- Added [DATE]1450348010[/DATE] at [TIME]1450348010[/TIME] ---------------

ops

got it, and issue is fixed

thanks a lot Mr Dave

[salalyousaf]

Originally Posted by Dave

Empty the "strikes" table in the database.
Let us know if it's still happening after that.

Dear Mr Dave

I did the same and able to login, but this practice is almost for every login.

please advise hot to fix the issue or how to change the setting of strike folder

--------------- Added [DATE]1451504859[/DATE] at [TIME]1451504859[/TIME] ---------------

how to change the setting of strike folder

[salalyousaf]

Originally Posted by Dave

Empty the "strikes" table in the database.
Let us know if it's still happening after that.

still waiting for guidelines

[Dragonsys]

Originally Posted by salalyousaf

Dear Mr Dave

I did the same and able to login, but this practice is almost for every login.

please advise hot to fix the issue or how to change the setting of strike folder

--------------- Added [DATE]1451504859[/DATE] at [TIME]1451504859[/TIME] ---------------

how to change the setting of strike folder

If this is happening every time you try to log in, then you need to block the IP which is causing it, instead of trying to increase the number of strikes.

Also, you posted in the middle of the night and then bumped 6 hours later, in the early morning (for most users here). You need to allow more time between bumps, you cannot expect everyone to be up and responding at all times of the night/day

http://www.ipgeek.net/192.169.82.126

[salalyousaf]

Well, tried everything and that IP address is server,s IP
complaint to hosting but they are unable to solve the issue

[Dragonsys]

Originally Posted by salalyousaf

Well, tried everything and that IP address is server,s IP
complaint to hosting but they are unable to solve the issue

ouch. Is this happening for multiple users or just your admin account?
You could always setup a 2nd Admin account, just for using in ACP, not for posting from. This will make it a bit more difficult for someone to see this account.