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  #1  
Old 02-17-2015, 11:30 PM
linz998 linz998 is offline
 
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Default Forum Error, Help please!

Hi there,

Our vBulletin forum is displaying this error:
Quote:
Unable to add cookies, header already sent.
File: /homepages/34/d520464733/htdocs/forums/includes/config.php
Line: 1
None of our staff members know how to resolve the issue, we went into a further investigation on the situation and found out that other people who had this problem, were hacked.

The question is, how do we go about fixing our situation to make our forum run again?
Also, will everything that was on the forum be restored?

Thank you,
TRT Staff
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  #2  
Old 02-17-2015, 11:35 PM
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ozzy47 ozzy47 is offline
 
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The unable to add headers error is common if you didn't use a plain text editor to edit the config.php file and thus you end up with an unseen BOM at the beginning of the script.
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  #3  
Old 02-17-2015, 11:51 PM
linz998 linz998 is offline
 
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Quote:
Originally Posted by ozzy47 View Post
The unable to add headers error is common if you didn't use a plain text editor to edit the config.php file and thus you end up with an unseen BOM at the beginning of the script.
What is a BOM and how can we go about resolving this?

Sorry we are new at this.
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  #4  
Old 02-17-2015, 11:55 PM
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ozzy47 ozzy47 is offline
 
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Open the includes/config.php in notepad++, then in the Encoding menu select "Convert to UTF-8 Without BOM" and save it.
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  #5  
Old 02-18-2015, 12:02 AM
linz998 linz998 is offline
 
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Quote:
Originally Posted by ozzy47 View Post
Open the includes/config.php in notepad++, then in the Encoding menu select "Convert to UTF-8 Without BOM" and save it.
Thank you so much for your help! You're awesome!
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  #6  
Old 02-18-2015, 12:03 AM
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ozzy47 ozzy47 is offline
 
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Not a problem, glad to help.
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  #7  
Old 02-18-2015, 12:52 AM
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Max Taxable Max Taxable is offline
 
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Sperience Linz. Sperience.
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