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  #1  
Old 01-30-2015, 02:06 AM
pjkcards pjkcards is offline
 
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Default Hidden profile field description on registration page?

A few users as of late say they didn't know how to answer a question on registration in mobile. I just checked on mobile and it strips the description of the required field. How can I add the description back to it so users know what the question means? It is the only field where the description is really needed in order to answer.

I tried playing with the registration template on mobile with no luck. Any guidance is appreciated. Thanks.
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  #2  
Old 02-11-2015, 01:56 AM
pjkcards pjkcards is offline
 
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bump.
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  #3  
Old 02-12-2015, 03:33 AM
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HM666 HM666 is offline
 
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Default

Try the following:

1. Are you using the default mobile style that comes with vBulletin or is it a custom or modified style? If its a modified style I suggest you try making the original default the default and try again to see if that corrects it if not then try the next...

2. Disable the plugin/hook system globally in the config.php. To do this you will need a HTML editor like Dreamweaver or use NotePad. DO NOT use MS Word or Word Pad.

Global disable: open your includes>config.php file and find:

Code:
<?php
and under place:

Code:
define('DISABLE_HOOKS', true);
Save and upload again to your server in the includes directory.

If you find that it works after disabling the plugins globally then re-enable the plugins by putting // in front of the code so it looks like this:

Code:
//define('DISABLE_HOOKS', true);
Save and upload again.

Then you will have to go through your mods one by one until you find the one that is causing the conflict.

After trying those things let us know.
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