The Arcive of Official vBulletin Modifications Site.

pityocamptes · #1 10-02-2014, 12:06 AM

I am not sure why this might be happening. I have reached out to older members, and it seems that they are not receiving the password reset link. Thoughts on where to start? Thanks.

Lynne · #2 10-02-2014, 04:10 PM

Start by looking at your mail app on your server. See if the mail is still sitting there waiting to be mailed. Also, see if you have a Mail Queue backlog (look on the front page of your admincp to see how many emails are in the queue).

Also, when you say Imported, do you mean via ImpEx? There are not automatic emails sent out after an import to the users. You need to do that.

pityocamptes · #3 10-03-2014, 02:50 AM

Yes, Impex. What do you mean by the last sentence? Thanks.

--------------- Added [DATE]1412308247[/DATE] at [TIME]1412308247[/TIME] ---------------

0 emails in queue...

Lynne · #4 10-03-2014, 04:41 PM

I mean exactly what I said - ImpEx doesn't automatically send out an email to all your imported users telling them to reset their passwords. You need to email them. http://www.vbulletin.com/docs/html/i...rsion=40202500

pityocamptes · #5 10-03-2014, 06:07 PM

Quote:

Originally Posted by Lynne

I mean exactly what I said - ImpEx doesn't automatically send out an email to all your imported users telling them to reset their passwords. You need to email them. http://www.vbulletin.com/docs/html/i...rsion=40202500

I'm confused, when I imported from phpbb to vbulletin using impex, should it not have merged over the users email address? Thus if the user forgot their pw, they simply click on the send me a new pw link in vbulletin? Or am I missing something... thanks.

Lynne · #6 10-03-2014, 07:54 PM

Ah, I thought you meant you thought it was sending out an email. So, you are saying your users are coming to your site and clicking the Forgot Password link and nothing is happening? If so, check your server and see if the emails are still on there needing to be sent. Also, check Maintenance > Diagnostics > Email and verify you are getting the email.

pityocamptes · #7 10-03-2014, 11:00 PM

Stupid question, but where would I check on the server? Thanks.

Lynne · #8 10-04-2014, 04:53 PM

That is something you would need to ask your host.

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.07308 seconds Memory Usage 2,226KB Queries Executed 11 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (1)ad_showthread_firstpost (1)ad_showthread_firstpost_sig (1)ad_showthread_firstpost_start (1)bbcode_quote (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)navbar (3)navbar_link (120)option (8)post_thanks_box (1)post_thanks_box_bit (8)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit (8)post_thanks_postbit_info (8)postbit (8)postbit_onlinestatus (8)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start fetch_musername post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start post_thanks_function_fetch_thanks_bit_start post_thanks_function_show_thanks_date_start post_thanks_function_show_thanks_date_end post_thanks_function_fetch_thanks_bit_end post_thanks_function_fetch_post_thanks_template_start post_thanks_function_fetch_post_thanks_template_end tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
Messages:

Благодарность от:
tbworld

The Arcive of Official vBulletin Modifications Site.

It is not a VB3 engine, just a parsed copy!