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  #1  
Old 02-11-2014, 12:29 PM
ckavala ckavala is offline
 
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Default vbulletin login issues

every time people visit my vbulletin site they have to login and retype password EVEN when the -remember me- button was selected.
How can I fix this so people do not have to keep logging into the site?
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  #2  
Old 02-11-2014, 12:37 PM
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blind-eddie blind-eddie is offline
 
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Sounds like the infamous WWW issue......

Try logging into your site using www.yoursitedotcom and without www, just using yoursitedotcom.
Which are you having this issue with?
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  #3  
Old 02-11-2014, 12:52 PM
ckavala ckavala is offline
 
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what is the WWW issue???

--------------- Added [DATE]1392209531[/DATE] at [TIME]1392209531[/TIME] ---------------

no that is not the problem -
it happens when I leave the site for a while I think it automatically logs me out - I would like for the useers to always be logged in -
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  #4  
Old 02-12-2014, 12:05 PM
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blind-eddie blind-eddie is offline
 
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Do you have remember me checked?
There is an edit here that will make it checked for all members
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  #5  
Old 02-12-2014, 12:56 PM
ckavala ckavala is offline
 
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Default

I do check it and it does not remember me...
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  #6  
Old 02-12-2014, 05:48 PM
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Lynne Lynne is offline
 
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Can we get a link to your site?

Do you have an .htaccess file effecting your site at all? (Default vbulletin has NO .htaccess file!)
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  #7  
Old 02-12-2014, 05:49 PM
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RichieBoy67 RichieBoy67 is offline
 
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Default

Yeah, make sure your cookies are set at default, your paths in site details are correct.

The www issue he is referring too is that if your domain is set as www and you do not add the www when you type in the address then your cookies will sometimes not allow a log in. or it could be the other way around that your domain is set to not use www.

You can add something in your htaccess that will forward to the correct domain. For example, my site is set to not use any www. everyone who comes to the site though by adding the www will get the right domain without.
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  #8  
Old 02-12-2014, 06:11 PM
ckavala ckavala is offline
 
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site is www.offshorehype.com
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  #9  
Old 02-12-2014, 06:40 PM
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RichieBoy67 RichieBoy67 is offline
 
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Quote:
Originally Posted by ckavala View Post
That domain sounds familiar. Did I do some work on that before?

What do you have under site details in the admincp and are you using htaccess?
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  #10  
Old 02-12-2014, 07:48 PM
ckavala ckavala is offline
 
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yes you did some work for me a month or so ago!

I can not find anything that says htaccess - would that be under "cookies and http header options"?
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