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  #1  
Old 01-11-2014, 02:03 PM
DownNout87 DownNout87 is offline
 
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Default Urgent: Database Error and then forum redicrects to another website

Hello,
So yesterday, my forum was offline due to a "Database Error". The site would not display.

My hosting company recommended to restore from a backup done the previous day (when it was working just fine).

The backup was done and now instead of displaying my correct forum, it has redirected to another URL that I also own that was at one point in time a vbulletin forum.

So to recap:
  • Database Error
  • Restored from backup
  • Incorrect URL is displaying

Here is one more bit of information that might help:
The new URL that is being displayed is set up as the main domain and the site that is SUPPOSED to be displayed is a subdomain (I messed this up when setting up my sites originally but the site was displaying properly for 2 years).

Does ANYONE have any idea what is going on?

If you need more information or have questions, please don't hesitate to ask...
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  #2  
Old 01-11-2014, 02:07 PM
kh99 kh99 is offline
 
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Did you do a database restore from backup, or all files (or both)? Is it at all possible that what you restored wasn't really from the previous day?
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  #3  
Old 01-11-2014, 03:05 PM
DownNout87 DownNout87 is offline
 
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The restore from backup was done by my hosting company.

I checked in my FTP and there are 2 copies of the public_html folder...one is named public_html.old and the other is public_html (as it should be). So it seems as if they restored all files.
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  #4  
Old 01-11-2014, 05:57 PM
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Lynne Lynne is offline
 
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Can you login to the admincp at all? Have you checked the database and looked at the settings table to see if it is pointing to the correct URL?
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  #5  
Old 01-12-2014, 03:39 AM
DownNout87 DownNout87 is offline
 
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So the issue was fixed...it was a combination of my hosting company messing with the database (apparently) and the fact that I'm using a shared server for my forum that cannot support the number of visitors the site receives (I was getting a bunch of "too many connections to MYSQL" errors and the host locked the database).

Time to upgrade to a dedicated server..
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