The Arcive of Official vBulletin Modifications Site.

Lutece · #1 11-19-2013, 04:55 PM

I did a search and couldn't find the answer to this question (although I see an avatar error thread every year or so).

Whenever my users try to upload avatar, they get an invalid file screen. I attached a pic of the screen they get.

They've tried both local and linked images, all of them are smaller than 80x80, even a 50x50 file that's 2kbs in size.

How do I fix this? Sorry if this is a simple question but I haven't figured it out yet so....

Thanks in advance.

Lynne · #2 11-19-2013, 07:03 PM

This only happens to Registered Users and not Admins, or does it happen to all user? Can you upload attachments or is it only avatars you can't upload? Are you try jpg and gif?

Lutece · #3 11-19-2013, 07:31 PM

Quote:

Originally Posted by Lynne

This only happens to Registered Users and not Admins, or does it happen to all user? Can you upload attachments or is it only avatars you can't upload? Are you try jpg and gif?

This is currently happening to everyone, all users. We can no longer upload avatars, whether jpg, jpeg, or gif. We don't have problems with attachments or insert image tool, just avatars.

The only change I can think of is that we switched our hosting service a few months ago. The avatars were working fine before that.

Lynne · #4 11-20-2013, 07:00 PM

And are the avatars stored in the database or the filesystem?

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.03570 seconds Memory Usage 2,201KB Queries Executed 12 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (1)ad_showthread_firstpost (1)ad_showthread_firstpost_sig (1)ad_showthread_firstpost_start (1)bbcode_quote (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)navbar (3)navbar_link (120)option (4)post_thanks_box (4)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (4)post_thanks_postbit_info (4)postbit (1)postbit_attachment (4)postbit_onlinestatus (4)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_attachment postbit_display_complete post_thanks_function_can_thank_this_post_start tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
Messages:

The Arcive of Official vBulletin Modifications Site.

It is not a VB3 engine, just a parsed copy!