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  #1  
Old 10-11-2013, 09:22 PM
CouponWCents CouponWCents is offline
 
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Default What do you do when you hired someone to do something and they messed up your forum?

I know that it was at my own risk but I hired and paid someone from here to help of with a virus on our forum. Now none of our plug ins work and my members are very mad. What should I do?
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  #2  
Old 10-11-2013, 09:28 PM
ForceHSS ForceHSS is offline
 
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Post error logs u should find this logs either from your host or will be sent to the email you put in the config
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Old 10-11-2013, 09:39 PM
tbworld tbworld is offline
 
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Undertake getting one MOD working at a time, sounds to me like you do not have any other choice. You can get free help here getting your MOD's back working -- it might just take some time. As far as the business transaction, that is beyond the scope of vbulletin.org.

Get your board solid without the non-working products/plugins/mods (your users will understand) and begin the rebuilding process. Please make site backups along the way.

I am sorry you were hacked.
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  #4  
Old 10-11-2013, 10:14 PM
snakes1100 snakes1100 is offline
 
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Did you chk config.php & verify he didnt leave the hooks disabled?

Did you verify that the plugin option is set to yes in the admincp options?
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  #5  
Old 10-12-2013, 12:16 AM
CouponWCents CouponWCents is offline
 
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In admincp, plugins is checked yes.

Checking in on the conifg.php now

--------------- Added [DATE]1381540760[/DATE] at [TIME]1381540760[/TIME] ---------------

Dumb question alert...where do I find the config.php file in my FTP?
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  #6  
Old 10-12-2013, 12:22 AM
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ozzy47 ozzy47 is offline
 
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It is in your includes folder in your ftp.
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  #7  
Old 10-12-2013, 12:24 AM
CouponWCents CouponWCents is offline
 
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OK, the config.php file was completely blank...I copied the original from my vbulletin.com file and the plug ins still are not working
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  #8  
Old 10-12-2013, 12:28 AM
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ozzy47 ozzy47 is offline
 
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If the config.php was completely blank, you would not have been able to access the site at all, also copying the one from your install package, you would not be able to access the site.

Make sure you are not looking at the config.php.new
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  #9  
Old 10-12-2013, 12:28 AM
CouponWCents CouponWCents is offline
 
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Now I get this:

Warning: include(/home/content/54/7891054/html/includes/config.php) [function.include]: failed to open stream: No such file or directory in /home/content/54/7891054/html/includes/class_core.php on line 3353

Warning: include() [function.include]: Failed opening '/home/content/54/7891054/html/includes/config.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /home/content/54/7891054/html/includes/class_core.php on line 3353

Configuration: includes/config.php does not exist. Please fill out the data in config.php.new and rename it to config.php
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  #10  
Old 10-12-2013, 12:32 AM
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What ever changes you did, undo them, you hosed your config file, and your site is probably down.
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