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  #1  
Old 10-05-2013, 03:28 AM
Amaury Amaury is offline
 
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Default Database Error

KH-Flare has been down all day, and I'm not sure what's going on. It's obviously not one of those temporary ones.

I'm going to have our technical administrator take a look when he's on, but in the meantime, maybe the issue can be found here.

Page source: http://www.kh-flare.net/community/forum.php
HTML Code:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head>     <title> Database Error</title>     <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />     <meta name="ROBOTS" content="NOINDEX,NOFOLLOW,NOARCHIVE" />     <style type="text/css">     <!--         body { background-color: white; color: black; }     #container { width: 400px; }     #message   { width: 400px; color: black; background-color: #FFFFCC; }     #bodytitle { font: 13pt/15pt verdana, arial, sans-serif; height: 35px; vertical-align: top; }     .bodytext  { font: 8pt/11pt verdana, arial, sans-serif; }     a:link     { font: 8pt/11pt verdana, arial, sans-serif; color: red; }     a:visited  { font: 8pt/11pt verdana, arial, sans-serif; color: #4e4e4e; }     -->     </style> </head> <body> <table cellpadding="3" cellspacing="5" id="container"> <tr>     <td><img src="./image.php?type=dberror" alt="Database Error" width="48" height="48" /></td>     <td id="bodytitle" width="100%">Database error</td> </tr> <tr>     <td class="bodytext" colspan="2">The  database has encountered a problem.</td> </tr> <tr>     <td colspan="2"><hr /></td> </tr> <tr>     <td class="bodytext" colspan="2">         Please try the following:         <ul>             <li>Load the page again by clicking the <a href="#" onclick="window.location = window.location;">Refresh</a> button in your web browser.</li>             <li>Open the <a href="/">www.kh-flare.net</a> home page, then try to open another page.</li>             <li>Click the <a href="javascript:history.back(1)">Back</a> button to try another link.</li>         </ul>     </td> </tr> <tr>     <td class="bodytext" colspan="2">The www.kh-flare.net forum technical staff have been notified of the error, though you may <a href="mailto:nightfire171@live.com">contact them</a> if the problem persists.</td> </tr> <tr>     <td class="bodytext" colspan="2">&nbsp;<br />We apologise for any inconvenience.</td> </tr> </table>    </body> </html>
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  #2  
Old 10-05-2013, 05:18 AM
snakes1100 snakes1100 is offline
 
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Default

As the db error isnt in the page source, you would need to talk to the host or set your config.php to your email for the technical, that way you can see the true error.
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  #3  
Old 10-05-2013, 03:20 PM
fxdigi-cash fxdigi-cash is offline
 
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it could be a plugin causing this issue if not compatible with php coding...

I would suggest disabling all mods and then try to reload the main page
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  #4  
Old 10-05-2013, 04:15 PM
Amaury Amaury is offline
 
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Quote:
Originally Posted by fxdigi-cash View Post
it could be a plugin causing this issue if not compatible with php coding...

I would suggest disabling all mods and then try to reload the main page
It's not a plugin issues. If it were a plugin, there would be a white page with a fatal error. Although we did try disabling them via config.php to no avail.
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  #5  
Old 10-05-2013, 04:18 PM
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ozzy47 ozzy47 is offline
 
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Without the actual error it is almost impossible to figure out.
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  #6  
Old 10-05-2013, 04:45 PM
naveed.lodhi naveed.lodhi is offline
 
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Obviously its because there is something issue with the DB connection. Check your includes/config.php and see everything is at the right place.
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  #7  
Old 10-05-2013, 07:13 PM
Amaury Amaury is offline
 
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Quote:
Originally Posted by ozzy47 View Post
Without the actual error it is almost impossible to figure out.
Where can I get more detail?
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  #8  
Old 10-05-2013, 07:18 PM
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ozzy47 ozzy47 is offline
 
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In your server error logs, his file may be located in /usr/local/apache/logs/error_log though it varies on a server-by-server basis.

It should also have been email to the email address you have set to in includes/config.php for ****** TECHNICAL EMAIL ADDRESS ******
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  #9  
Old 10-05-2013, 07:28 PM
Amaury Amaury is offline
 
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Quote:
Originally Posted by ozzy47 View Post
In your server error logs, his file may be located in /usr/local/apache/logs/error_log though it varies on a server-by-server basis.

It should also have been email to the email address you have set to in includes/config.php for ****** TECHNICAL EMAIL ADDRESS ******
Thanks.

The e-mail is probably being sent to our owner, so I'll check with him when he's on. I'll also have our technical administrator look at the logs next he's on. I'm a noob when it comes to server stuff. All I know how to do is make backups via phpMyAdmin.
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  #10  
Old 10-05-2013, 07:32 PM
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ozzy47 ozzy47 is offline
 
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Ok cool, let us know what transpires, and if you need any more help.
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