Ugraded Password Lost

[Robertcdl]

When upgraded to 5.0.5 admin password no longer works

how do I create an admin user and password or restore my old log on for the control panel

[ozzy47]

Did you try and get a new password sent to you through the Forgot Password on the site?

[Robertcdl]

Yeah that was my first thought too, did not work.

[ozzy47]

In the event you cannot reset your password by email recovery, use the tools.php file to establish access to your AdminCP.

In your vBulletin download, there is a folder called 'do_not_upload' - inside of that folder there is a file called tools.php.

Upload this file to your server, in the admincp directory.

Navigate to that file: http://yoururlhere.com/admincp/tools.php (adjust to meet your URL structure) - You will be required to enter your vBulletin license/customer number.

After entering the tools.php file, you will be able to promote another user to have AdminCP access. (create a new user account to do this if you don't have a 2nd user account available to you.)

Once you regain access to the AdminCP, you can reset your original account and delete the account you created to do this task. Additionally, you must delete tools.php from your server to resume normal service.

[tbworld]

Originally Posted by Robertcdl

Yeah that was my first thought too, did not work.

Make sure you have asked this question at vbulletin.com, or customer support. They should have some kind of remedy for you.

Sorry, I could not be more helpful.

[ozzy47]

Originally Posted by tbworld

Make sure you have asked this question at vbulletin.com, or customer support. They should have some kind of remedy for you.

Sorry, I could not be more helpful.

Lol read the post above yours.

[tbworld]

I was not sure vb5 worked the same as vb4 in this matter and I know he needed an answer right away. Besides when I started my post your's didn't exist yet. You're dang fast fingers <grin>. Glad you could help him and I learned something myself for vb5.


Don't worry folks just friendly 'Adviser' banter. Were just keeping it interesting!

[ozzy47]

There is a alternative too, that still should work, if you are familiar with query's in phpmyadmin.

UPDATE <prefix>user
SET password = MD5(CONCAT(MD5('new-password'), salt))
WHERE userid = X

...with 'X' being your userid number, <prefix> being your table prefix, and new-password being your new password.

[Robertcdl]

tried uploading to two different directories and cannot get tools.php to work.
Can you suggest the directory from looking at this picture?

[ozzy47]

So you loaded the tools.php to the admincp folder, then you went to, http://yoururlhere.com/admincp/tools.php

What happens then?