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posterize · #1 07-07-2013, 03:41 PM

Yesterday I tried to do upgrading of me but it deleted all the users I'm now using 4.2 How do I return the users?

ForceHSS · #2 07-07-2013, 04:19 PM

You would need to restore a old backup if you don't have one nothing you can do best to put in a support ticket

tbworld · #3 07-07-2013, 10:19 PM

Quote:

Originally Posted by posterize

Yesterday I tried to do upgrading of me but it deleted all the users I'm now using 4.2 How do I return the users?

Yesterday, I suggested the first thing you do was to make a couple backups. If you did then as @forcehss said you need to restore your backup. Sometimes Host companies backup in case of server failure, however there will be additional fees if they "can" or "will" do this for you. In many cases they will not do it, even if they do backup their entire servers.

posterize · #4 07-08-2013, 11:31 AM

where the support ticket???...what i need to do?

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