[Resolved] One member Getting internal server error.

[SpeedwayFreaks]

I am having a heck of a time finding an answer to this one.

I have one member who was creating a post and when he clicked on "Preview Post" he got the following error message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@xxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Now when he tries to create a "Post New Thread" he gets the same error, however, he can reply to a current thread no problem.

I had him create a new account to test with and he had no issues with the new account.

I was unable to get to the error logs in time to try and track it as he waited a few days to contact us. I have contacted our host thinking possibly that he may have triggered something in mod-sec but they were unable to locate anything as well.

We are currently running 4.2 PL3 and he is the only member this is happening to. Any direction on this issue would be greatly appreciated.

Thank you for your time.

[SpeedwayFreaks]

Anybody? (Bump) This is driving us nuts.

[Lynne]

Without error_logs, I'm not sure what to suggest.

[SpeedwayFreaks]

Here is what we had in the error logs

no longer needed

[ForceHSS]

You would be best to redo ur htaccess file as it seems to be messed up also you have some errors there telling you that some paths are no longer there so they need removed. The 404.shtml needs replaced

[Lynne]

See this page - http://support.tigertech.net/php-value

[SpeedwayFreaks]

Thank you guys for the assistance. Thru your guidance we were able to resolve the issue. The .htaccess was redone. When I added the lines to the .htaccess Lynne provided it gave us an internal server error, however, by adding it to the php.ini did the trick.

Thanks for your help in the matter, much appreciated.

[forsanelhaq]

please help me same error come to me please let me know what to do

[ozzy47]

Originally Posted by forsanelhaq

please help me same error come to me please let me know what to do

You need to start your own thread and provide all details, including the full error.