Usergroup can't view PMs or Settings!?

[slammz]

I have about 2 to 3 usergroups that cannot do this. I have checked everything! :\

[Lynne]

Check their individual settings and make sure they have PMs turned on.

[slammz]

Originally Posted by Lynne

Check their individual settings and make sure they have PMs turned on.

It is enabled.

--------------- Added [DATE]1334499358[/DATE] at [TIME]1334499358[/TIME] ---------------

Anyone? I have checked several perms on the groups and they look fine.

[Lynne]

Well, if you are positive your settings are correct, have you checked to make sure the individuals even have PMing turned on? (You can see this by looking up the user in the admincp)

[slammz]

Originally Posted by Lynne

Well, if you are positive your settings are correct, have you checked to make sure the individuals even have PMing turned on? (You can see this by looking up the user in the admincp)

http://puu.sh/pKNo

That?

[Lynne]

Yes, that area, but there are several PM setting there. Like what do they have set for "Receive Private Messages only from Contacts and Moderators" ?

And if that is all fine, the try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


[slammz]

Originally Posted by Lynne

Yes, that area, but there are several PM setting there. Like what do they have set for "Receive Private Messages only from Contacts and Moderators" ?

And if that is all fine, the try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


I have used this before and it totally messes up my site to the point where nothing at all works.

[Lynne]

That's because it disables all of your modifications at once.

I don't know how else you are going to figure out if it is a modification causing this problem than to disable your modifications.

[slammz]

Originally Posted by Lynne

That's because it disables all of your modifications at once.

I don't know how else you are going to figure out if it is a modification causing this problem than to disable your modifications.

I did it and it worked for the groups. So it must be a plugin not allowing it or a template mod?

[kh99]

Using define('DISABLE_HOOKS', true) is only meant to be a temporary test to see if a mod is causing the problem, so now that you know you can remove it. You can narrow it down to a specific mod by going to the product manage and disabling your add-on products one at a time.