maximum file upload size problem

[nuTTTz]

Apologies, a search did not provide what I was looking for.

We are using VB version 4.0.7 with Z-series red theme.

We are currently able to upload small zip files, 1 or 2 megabytes, but have problems with larger files.
When trying to upload a larger file of 50 or 60 megabytes we get an error saying the file is too large.
I have gone through every possible relevant setting in the CP, using 0's for unlimited and using values as high as 9999999999, but cannot get past this error.

Any help with this particular issue would be greatly apprecieated.

TY
nuTTTz

[HMBeaty]

Check these settings here:

AdminCP > Attachments > Attachment Manager

AdminCP > Attachments > Attachment Permissions > zip

AdminCP > Usergroups > Usergroup Manager > Edit Usergroup > Attachment Permissions

AdminCP > Settings > Options > Message Attachment Options

[nuTTTz]

Originally Posted by HMBeaty

Check these settings here:

AdminCP > Attachments > Attachment Manager

AdminCP > Attachments > Attachment Permissions > zip

AdminCP > Usergroups > Usergroup Manager > Edit Usergroup > Attachment Permissions

AdminCP > Settings > Options > Message Attachment Options

Ty for your reply.

These are all options we have gone over, and did so again based on your reply.
However we are still not able to upload the larger-40+megs- zip files.

Ty again for your suggestions, all good ones, but, any other thoughts?:-)

We have tripled checked not only amount of storage available but chmod permissions for the destination folder as well.

We are stuck.:-)

nuTTTz

[Lynne]

Check your error_logs - it may help you figure out the issue.

These server settings may also effect your attachment upload limits:

PHP Settings:
max_execution_time
memory_limit
post_max_size
upload_max_filesize
max_input_time

MySQL Settings:
max_allowed_packet
wait_timeout

[nuTTTz]

Originally Posted by Lynne

Check your error_logs - it may help you figure out the issue.

These server settings may also effect your attachment upload limits:

PHP Settings:
max_execution_time
memory_limit
post_max_size
upload_max_filesize
max_input_time

MySQL Settings:
max_allowed_packet
wait_timeout

our current settings are

max_execution_time 300
memory_limit 96M
max_input_time 60
post_max_size 20M (may be the problem, where do i change this value?)
upload_max_filesize 20M (may be the problem, where do i change this value?)


I am not sure how to get to these settings, forgive me I am over 40 lol :-)

Your suggestions seem to have led to the problem, could you advise on how/where to make these changes, and TY very much.

[Lynne]

If you are on a shared server, then most likely you need to ask your host to change the settings (if they are even willing).

Are your attachments stored in the filesystem or the database?

Also, you didn't say what was in your error_logs. If you don't know where they are, ask your host and then look through them.