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  #1  
Old 04-12-2011, 04:09 AM
LordVader LordVader is offline
 
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Default Password Recovery Not Working

Hi all

Please help.

My password recovery is not working correctly, it won't even attempt to send me an email.

Attached is a picture of what it keeps giving me.

I have enabled email for (guests / not logged in users) & i have tested my email setup in admin maintenance etc & it sends me an email with no issues.

Any advice or pointers on this would be greatly appreciated.

Thanks for reading.
Attached Images
File Type: jpg Capture.JPG (13.9 KB, 0 views)
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  #2  
Old 04-12-2011, 05:54 AM
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WEBDosser WEBDosser is offline
 
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why would you enable for guests?..
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  #3  
Old 04-12-2011, 07:34 AM
LordVader LordVader is offline
 
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In an ideal world i wouldn't, BUT as the attachment plainly shows

(It is demanding to be turned on)

All i want is for my (Garbage) VB4 forum to allow members to send themselves a new password if they need to.

I Really wish i had never upgraded to VB4 as i miss my old VB3.8 so much, it was Never as much hassle as i have had with VB4
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Old 04-12-2011, 10:00 PM
Baf_Jams Baf_Jams is offline
 
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Guests are not registered therefore there would be no e-mail address for vb to send it to ???
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Old 04-13-2011, 12:37 AM
LordVader LordVader is offline
 
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All i need is for (Somebody) who actually knows what they are talking about to (Tell) me what is wrong with my forum settings & what i need to reset & or fix etc.

The comments are all well & good but its not actually helping.

Its Really simple.

A "Member" forgets their password & they click the following link.



They then fill in "Their" email, Obviously the one they used to register.



And "THIS" is what they get ?



Obviously i AM losing members as it is "Impossible" for them to get a Password Reset Email & its "Impossible" for them to get into the forum or even contact me to tell me they have a problem.

I haven't a clue how long this has been going on & its driving me nuts, I only discovered there was a problem when one of my moderators forgot their password & fortunately he contacted me on Msn messenger to tell me he couldn't log in.
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  #6  
Old 04-13-2011, 02:51 AM
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Lynne Lynne is offline
 
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do you have AdminCP > Settings > Options > email options > enable email features set to Yes?

Does your email work? Try maintenance > diagnostics > email.
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  #7  
Old 04-13-2011, 04:39 AM
LordVader LordVader is offline
 
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Quote:
Originally Posted by Lynne View Post
do you have AdminCP > Settings > Options > email options > enable email features set to Yes?

Does your email work? Try maintenance > diagnostics > email.
Hi Lynne

If you read my very first post you will see i answered these questions already.

But to confirm: (YES) to both questions.

It is turned on in acp admin options & i generated a test email & it came through with no problems at all.
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  #8  
Old 04-13-2011, 04:26 PM
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Lynne Lynne is offline
 
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Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:
define('DISABLE_HOOKS'true); 
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  #9  
Old 04-17-2011, 12:18 AM
LordVader LordVader is offline
 
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Hi Lynne

Much appreciated,

I now know its definitely one of my plugins, now i just have the fun task of disabling & re'enabling each one until i find the one that's malfunctioning.

Thanks again


--------------- Added [DATE]1303004112[/DATE] at [TIME]1303004112[/TIME] ---------------

Hi Lynne

Woo-Hoo

I installed the mod below (Ages) ago & completely forgot about it, Dead easy to fix as i simply removed it.

https://vborg.vbsupport.ru/showthread.php?t=238433

Thanks again & have a Great day/night.
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  #10  
Old 07-20-2011, 01:41 PM
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pigpog pigpog is offline
 
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I just want to say thank you, Lynn, for another great fix.
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