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Steelerlyn · #1 02-11-2011, 06:11 PM

Someone else set up my site; how do I know if the license is in my name or not?

Lynne · #2 02-11-2011, 06:55 PM

Did you buy the license? If so, you should have gotten email confirmation with all the information regarding your license sent to you. If you didn't purchase it, I suggest you contact the person who did and have them send you that information.

Steelerlyn · #3 02-11-2011, 07:02 PM

The person who set up my site bought the license and I paid him in full for it, however, I never did receive an email saying it was mine and had been paid for. Could you please tell me what I need to do? He did give me a license number

Lynne · #4 02-11-2011, 10:27 PM

It is the Customer Number that matters. If you are a Customer and own any license, then you would have a Customer Number and be able to login to the members area at vbulletin.com and download the software. A license number isn't going to get you anything. Ask him to transfer the license to you if you want it in your name.

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