Go Back   vb.org Archive > vBulletin 4 Discussion > vB4 General Discussions
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Display Modes
  #1  
Old 09-24-2010, 06:41 AM
laddo laddo is offline
 
Join Date: Oct 2009
Posts: 6
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default Problems since moving server

Hi guys, hope this is the right place to post this.

We moved our forums to a new server recently and have had HUGE problems ever since. Namely:

- ALL search functions are broken (general, advanced search, what's new, user posts etc etc)

- custom avatars do not load (despite being located on the new server), and newly uploaded avatars dont work either. Only avatars in library display.

- FF users having problems with quick reply (needing to click twice to submit)

- all copied (eg pasted from external website) characters (? " ' etc) display incorrectly

- newly created forums do not show up, only within admin section, when attempting to view via the admin panel, get the following message:
Quote:
you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
I have tried rebuilding search index, all the maintenance options and googled these problems but cannot find anything. Ive installed a mod to replace characters but that hasn't fixed that problem either.

Massively appreciate any help with this.

Thanks.
Reply With Quote
  #2  
Old 09-24-2010, 02:38 PM
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Location: California/Idaho
Posts: 41,180
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Are avatars in filesystem or database?

Are you getting search errors or what? What does "broken" mean?

Create a new style with no parent:
  • Styles & Templates > Style Manager > Add New Style
  • Parent Style: No Parent Style
  • Title: Default vBulletin
  • Allow User Selection: Yes
  • Save
Then browse the site using that totally default vbulletin style - see if ff users still have the problem using the default style.

Maintenance > Diagnostics > Suspect File Version - are all default vb files showing up OK there? None says "unexpected contents" or anything like that?

What sort of datastore caching does your config.php file say you are using? This line here:
HTML Code:
$config['Datastore']['class'] = 'xxxx';
Reply With Quote
  #3  
Old 09-24-2010, 07:26 PM
laddo laddo is offline
 
Join Date: Oct 2009
Posts: 6
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Hi Lynne, thanks for the reply.

When conducting any search, a blank white page returns (Safari and FF).

In FF, there is also this random code in top left corner of all pages:
Quote:

Quote:
Originally Posted by Lynne View Post

What sort of datastore caching does your config.php file say you are using? This line here:
HTML Code:
$config['Datastore']['class'] = 'xxxx';
Quote:
// ****** DATASTORE CACHE CONFIGURATION *****
// Here you can configure different methods for caching datastore items.
// vB_Datastore_Filecache - to use includes/datastore/datastore_cache.php
// vB_Datastore_APC - to use APC
// vB_Datastore_XCache - to use XCache
// vB_Datastore_Memcached - to use a Memcache server, more configuration below
// $config['Datastore']['class'] = 'vB_Datastore_Filecache';
Reply With Quote
  #4  
Old 09-24-2010, 07:34 PM
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Location: California/Idaho
Posts: 41,180
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Here is a page from the manual about troubleshooting blank or 'white' pages: http://www.vbulletin.com/docs/html/blank_pages


Those symbols usually mean you are not using a standard text editor to edit your files. Create a new config.php page using an actual text editor and then upload it and see if it fixes that issue.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:43 AM.


Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2025, vBulletin Solutions Inc.
X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.03578 seconds
  • Memory Usage 2,188KB
  • Queries Executed 11 (?)
More Information
Template Usage:
  • (1)SHOWTHREAD
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (1)ad_showthread_beforeqr
  • (1)ad_showthread_firstpost
  • (1)ad_showthread_firstpost_sig
  • (1)ad_showthread_firstpost_start
  • (2)bbcode_html
  • (4)bbcode_quote
  • (1)footer
  • (1)forumjump
  • (1)forumrules
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (1)navbar
  • (3)navbar_link
  • (120)option
  • (4)post_thanks_box
  • (4)post_thanks_button
  • (1)post_thanks_javascript
  • (1)post_thanks_navbar_search
  • (4)post_thanks_postbit_info
  • (4)postbit
  • (4)postbit_onlinestatus
  • (4)postbit_wrapper
  • (1)spacer_close
  • (1)spacer_open
  • (1)tagbit_wrapper 

Phrase Groups Available:
  • global
  • inlinemod
  • postbit
  • posting
  • reputationlevel
  • showthread
Included Files:
  • ./showthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/functions_bigthree.php
  • ./includes/class_postbit.php
  • ./includes/class_bbcode.php
  • ./includes/functions_reputation.php
  • ./includes/functions_post_thanks.php 

Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • showthread_start
  • showthread_getinfo
  • forumjump
  • showthread_post_start
  • showthread_query_postids
  • showthread_query
  • bbcode_fetch_tags
  • bbcode_create
  • showthread_postbit_create
  • postbit_factory
  • postbit_display_start
  • post_thanks_function_post_thanks_off_start
  • post_thanks_function_post_thanks_off_end
  • post_thanks_function_fetch_thanks_start
  • post_thanks_function_fetch_thanks_end
  • post_thanks_function_thanked_already_start
  • post_thanks_function_thanked_already_end
  • fetch_musername
  • postbit_imicons
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • postbit_display_complete
  • post_thanks_function_can_thank_this_post_start
  • tag_fetchbit_complete
  • forumrules
  • navbits
  • navbits_complete
  • showthread_complete