Color selector broken

[Leon44]

Hi im running vb 3.8.3 and when ever i try to select a color to edit my profile, the color chooser show for 1 second then disappears.

Screenie posted

Attachment 105106

[Lynne]

Create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Then browse the site using that totally default vbulletin style - do you still have the same problem?

[Leon44]

Yes the problem still occurs

[Lynne]

OK, then ry disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


[Leon44]

Okay that didnt.

Normally I run ubuntu linux and use firefox.

So i switched to windows and tried firefox on there. Still didn't work.
Then i tried the dreaded IE and it works fine in IE, is that normal?

[Lynne]

No, that's not normal. I use firefox (haven't touched IE in years) and it works just fine for me in firefox and Safari.

I don't understand if disabling the plugins fixed the issue or not ("okay that didnt"). If creating a default style and disabling your modifications didn't fix the issue, then the next thing to try is totally default file. So, you can try reuploading all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.