Email notifications spacing problem

[Shamil.]

Hello, users of Windows Live/Hostmail are experiencing the same problem with regards to spacing and line breaks in their email notifications,

they are seeing email such as;



Any ideas of what's causing this?

[Lynne]

Are we supposed to see an image? (Cuz I don't.)

[Shamil.]

Originally Posted by Lynne

Are we supposed to see an image? (Cuz I don't.)

Yep, here's the link to post with images:

http://www.theflickzone.com/introduc...html#post12140

[Lynne]

I can't see the images. I get a standard vbulletin no permission screen.

[Shamil.]

Here's the image uploaded:

[Lynne]

So basically they are not seeing html email. Is this only from your forum or from any forum? I have no idea what Windows Live/Hostmail is, so I don't know what it's limitations may be.

[Shamil.]

Originally Posted by Lynne

So basically they are not seeing html email. Is this only from your forum or from any forum? I have no idea what Windows Live/Hostmail is, so I don't know what it's limitations may be.

Correct, this is only from my forum.

I meant Windows Live/ Hotmail

[Lynne]

Has this always been broken or is it something recent that has been broken? Have you tried disabling mods and seeing if you can get it to work properly? Do you have a test site where you can tinker with things and see if you can get it working properly?

[Shamil.]

Originally Posted by Lynne

Has this always been broken or is it something recent that has been broken? Have you tried disabling mods and seeing if you can get it to work properly? Do you have a test site where you can tinker with things and see if you can get it working properly?

Right, I am not so sure about this, it works when no plugins are installed, however, it was going fine until I enabled: Sidebar polls and Skip Forum Rules Step at Registration mods, however, I disabled both, and the emails were still skewed, I went back up the mod list to find a place where it wasn't skewed, and SecureWorks was the one. So I continue going through my list of mods, but the email is skewed, so I can't tell which mod is causing the problem :/

I don't mind giving you temporary forum access to see what I mean.

[Lynne]

The thing is that simple disabling a product does not necessarily turn it off completely. If there are file edits or template edits, then it can still cause the problem. The only real way to completely get rid of a product/modification to see if it was the problem is to uninstall the product, remove all files you uploaded, and undo any file edits and template edits. I would try doing that with those last couple of mods and see if that fixes the issue.