Upgrade problem - fast

[digif]

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Access denied for user 'root'@'localhost' (using password: NO)
/home/beneamat/public_html/includes/class_core.php on line 311

MySQL Error :
Error Number :
Request Date : Saturday, July 11th 2009 @ 01:50:58 PM
Error Date : Saturday, July 11th 2009 @ 01:50:58 PM
Script : http://www.beneamata.com/install/upgrade.php
Referrer :
IP Address : 89.146.142.255
Username :
Classname : vB_Database
MySQL Version :

What shall I do?

[Dismounted]

Check the DB authentication details in config.php.

[ranz]

You need to set your mysql user "root" password and priveledges for access from localhost.

I would recommend not to use the root user in mysql for your forum software - it's better to create a separate user and restrict this to just the database the VB uses.

Check the mysql site for help on user priveledges.

[digif]

I did that, but when I upgrade it threw install/upgrade.php - it didn't change from 8.1. to 8.3

[ranz]

it may have not completed the upgrade. You can run it again.

Failing that:
Suggest you put a support ticket request over at Customer Service on vbulletin.com and see if they can help you with your upgrade issues.

[digif]

I tried it again and didn't work, so thnx, Ill try to contact them.

[Marco van Herwaarden]

Why don't you use the old config.php file?

The error you get now is very clear: The database details in the current config.php are not set (unless you use the MySQL root user which should not be used).

[digif]

I fix the problem up (first post), but now, when I install it, it's still 3.8.1. like I didn't; I do it again (every step), but again, it stays 3.8.1.

I contacted vbulletin.com, and they told me to upload files in ascii, but again, the same problem

[Chimpie]

Stupid question... have you logged out and tried logging back in?

[Lynne]

You reuploaded all the files in the install directory and then you pointed your browser to install/upgrade.php ? Did it go through and upgrade you first to 3.8.2 and then to 3.8.3? (You should be clicking a 'continue' button several times through these steps and it will tell you when each upgrade is complete.)