My Forum got hacked, what do I do?

[Spoolin]

Somebody, hacked into my Admin account, and banned my ip, so I cannot even log in. I am positive it is a particular person I banned from the forum because he warned me he was going to do it. I don't know how he did it because I changed my password multiple times, and there is no other admin account to hack other than mine. I tried to get into my Admin CP but I can't even do that now because they changed my password on me. What can I do? This is upsetting because I spent so much time getting that forum up.

[snakes1100]

<a href="http://www.vbulletin.com/forum/showthread.php?t=255395" target="_blank">http://www.vbulletin.com/forum/showthread.php?t=255395</a>

[Spoolin]

I can't even get as far as the log in box. It seems he has banned my ip address...

You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never

[Marco van Herwaarden]

If you have lost your access information for your Admin account and can not reset the password using normal procedures, then please do the following:
- Register a new regular forum account.
- Upload tools.php from the 'do_not_upload' folder of your vBulletin distribution to your admincp directory.
- Now point your browser to tools.php.
- Choose "[Reset Admin Access]" to promote the new user account to admin
- Once your problem is fixed please remove tools.php again from the server.
- Optional: If needed add the userid of the new user to the super administrator list in your config.php

[Spoolin]

Marco, is there a way I can create a new username without having to go to the forum url, because as soon as I try to go to the forum page I get the message that says I am banned. I cannot even register a new account or anything.

After I do get this sorted out, how can I prevent this from happenening again? It's like he gained access to my IP address because I don't know how else he could have gotten into my account and done all of this.

[mcrider]

Clear your cookies, then try creating another account.

ask your best friend, or change to a different computer with a different web access...

[mcrider]

If your IP was banned doesn't the message say that your IP was banned???

[Spoolin]

Tried deleting my cookies. Still get the message.

You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never

[puertoblack2003]

Originally Posted by Spoolin

Tried deleting my cookies. Still get the message.

then go to another computer or a friends house or something and follow marco intro that is the only way brotha.And rename your your file to where the the forum is housed to avoid any other damage to your board and they can't log in...