User Banning not working

[txbritt]

I banned a part of an AOL IP as a wildcard and then removed it but now people on AOL cannot login to our site. I turned off all the banning options under User Banning Options and still it does not let them login. Does anyone know how to fix this?

[Lynne]

Setting Enable Banning Options to No should do it. Have you checked some of these users accounts to see if something else happened to them (were they put into a banned usergroup)?

[txbritt]

I set it to no and none of the users were moved but it still is not working. I even changed the .htaccess so I am at a loss at this point.

[Lynne]

Changed the .htaccess? Why are you changing that? And from what to what?

[txbritt]

i used the .htaccess ip allow all access code but after it didnt work i removed it.

[Lynne]

Well, I'm not sure why this isn't working for you. Perhaps try disabling your plugins and see if it works then.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


[Dismounted]

Your users may have to clear their cookies as well.

[txbritt]

Originally Posted by Lynne

Well, I'm not sure why this isn't working for you. Perhaps try disabling your plugins and see if it works then.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


This does not fix it is nothing with my plugins and I cleared cookies / cache still wont let members using aol the option to use the forums.

[Dismounted]

You clearing your cookies won't do anything for other users. Those users must clear their cookies.