Profile member's error

[ndut]

Hello, want to ask.. if somebody can help me...

if i click member's id to view profile...
there is an error, like this :

Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.
* Please contact the website owners to inform them of this problem.

what should i do?

thank you

[Lynne]

Create a new style with no parent - Styles & Templates > Style Manager > Add New Style > no parent - then browse the site using that totally default vbulletin style - do you still have the same problem?

If it is still happening, then try disabling your plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


[ndut]

not yet try your suggestion...
for you info, if i click new member... (registration about for 2-3 months, it works. but for old member, for 1 year... it won't display the profile..)

why? thanks

[Lynne]

Did you import your users from another board or something? It would be good to know the difference in circumstances between the working user profile and non-working user profile.

[ndut]

yes, our techinician.. has import our users from old forum to the new one..
what should we do?

[Lynne]

I have seen users mention this problem over on vb.com. It has to do with the birthday (or another day, can't remember) not getting imported correctly/at all. Try searching over there cuz I'm pretty sure I saw the query to use to fix it there.

[ndut]

still have problems..

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

for you info :
if i click user profile #11, it show their profile..
but if i click user profile #10, it doesn't show their profile..
some id, can.. but some, cannot

anybody help me?

[Lynne]

Did you search over at vb.com like I suggested? And check the birthdays on the working and non-working profiles.

[ndut]

@vb.com .. which forum, i should find?? so many thread in there..
i'm trying to find out there.. thanks

[Lynne]

Probably the 3.7 or 3.6 forums. Just search for "content encoding error" or similar from your error. This may help - Content Encoding Error