Password Problems

[ski diva]

One of my users forgot her password, and has been having no end of difficulty going through the process to obtain a new one. The email that's supposed to include a new password is not including one; her user name is there, and that's it. I've gone through the process several times, myself, to see if it's a system wide problem, and have had no difficulty.

Anyone have any ideas on either what's causing this or what I should do to remedy it?

--------------- Added [DATE]1225232139[/DATE] at [TIME]1225232139[/TIME] ---------------

Never mind. Problem solved.

[BigJohnny]

how did you solve the problem, it might be helpful to future users.

[ski diva]

Well, the problem solved itself. Turned out it was, shall we say, "user error," and had nothing to do with vbulletin at all.